Waiter/waitress - Destino Five Ibiza

**An Irresistible Opportunity**

Are You Ready for a Transformative Challenge with one of The World’s Most Iconic Brands? The Pacha Group is a Globally Recognised Icon, with the Legendary Twin Cherries symbolising Hospitality, Entertainment, Sustainability - and the vivid Soul of Ibiza.

A Carefree, Creative Energy Pulses through our Warm Hospitality, Immersive Music, All-Day Entertainment Experiences, and our Signature Style Statements.

Join our Vibrant Pacha Family - and Enjoy a World where the Magic Never Stops.

As an Enthusiastic and Energetic Self-Starter, you embody the Soulful Spirit of The Twin Cherries by consistently Exceeding Expectations. Your Fearless and Magnetic Nature radiates a Positive, ‘Can-Do’ Attitude, demonstrating a true Commitment to being a Team Player. You excel in Building Connections with ‘Pacha-Lovers’ and fellow Pacha Family Members, communicating with Confidence and Professionalism, making you a Powerhouse in delivering the Legendary Experientials that The Pacha Group is famous for.

Joining our Pacha Family with your passion for Delivering Superior Performance, finding Creative Solutions, and Completing Tasks Successfully promises an Unmatched Journey at The Pacha Group. Unleash your Limitless Potential in an Electrifying Environment that will Transcend your Career to New Heights

**What We’re Looking For**
- Previous experience of 1-2 years in a Luxury Hotel environment as a waiter/waitress is a plus.
- Previous experience in Forbes or Leading Quality Assurance (LQA)-Rated properties will be Advantageous, demonstrating a Strong Commitment to Luxury Service Standards.
- Highly Enthusiastic, Motivated, Energetic, and Ignites the Spirit of The Twin Cherries by going Above and Beyond to Exceed Expectations.
- A Proactive Nature and Eye for Detail, ensuring every aspect of the operation is curated to perfection.
- Champions Creative Problem-Solving, Independent Decision-Making, and Boundary-Breaking Performance.
- Brings Unmatched Commitment to Role Responsibilities, exceeding Expectations and Taking Pride in Every Task.
- Builds Magnetic Connections with Guests and Pacha Family Members Alike, through Exceptional Interpersonal Skills.
- Exceptional skills in Improving Customer Satisfaction and Addressing complaints with tact, showcasing a commitment to maintaining Industry-Leading Standards.
- Maintains an Insta-Worthy Appearance at All Times, Aligned with The Group’s Signature Grooming Standards.
- Flexibility to Work a Range of Shifts, including Weekends and Holidays, in Line with the Dynamic Needs of The Pacha Group’s High-Energy Operations.
- Impeccable Communication Skills, both Verbal and Written, with Fluency in English and Spanish. Additional Languages are a definite Plus.
- Holds the Legal Right to Work in Europe, including any Required Visas or Work Permits, in Full Compliance with Local Regulations.
- Personally Settled on the Island with Accommodation Already Arranged is a Must.
- Brings a Welcoming Energy, Outgoing Presence, and Enthusiastic, ‘Can-Do’ Attitude that Sparks the Spirit of The Twin Cherries.

**Key Responsibilities**
- Greets guests upon Arrival with a Warm, Magnetic Welcome, setting the Tone for an Iconic, Unforgettable Experience.
- Remembers and Acknowledges Guest Preferences, maintaining meticulous records to Deliver Highly Personalised Service with Heart.
- Takes and Delivers Food and Beverage Orders with Flair, ensuring Accuracy, Efficiency, and Full Consideration of Dietary Requirements and Preferences.
- Presents Menus Confidently and makes Informed Recommendations based on Guest tastes and the Freshest Available ingredients.
- Upholds The Pacha Group’s superior Service Standards at all times, with an Unmatched Commitment to Excellence.
- Exhibits a Strong Understanding of The Pacha Group’s Destinations, Concepts, Menus, Events and Bespoke offerings, enabling Seamless Guest Interaction at every touchpoint.
- Promotes Offerings with Confidence through Magnetic Upselling and Suggestive Selling Techniques that enhance the Guest Experience and Drive Revenue Growth.
- Takes Ownership of Guest Requests and Concerns, responding with Professionalism and escalating appropriately to the Head of Department when needed.
- Processes Billing and Payments efficiently and in full adherence with The Pacha Group’s Financial Control Procedures.
- Contributes to an Immersive Dining Experience by collaborating Seamlessly with the Food and Beverage Team to maximise Guest Satisfaction.
- Prepares and Maintains Tables and Dining Areas, upholding the Signature cleanliness, style and ambience expected of Destino Five Ibiza.
- Ensures Best-in-Class Hygiene and Safety Standards, including the proper use of utensils, equipment, and cleaning procedures.
- Supports the setup, execution and breakdown of Events and Celebrations, contributing to the Twin-Cherry Rhythm of the Pacha Experience.
- Attends Regular Team Meetings and Training Sessions, continuously Enhancing Produ