Channel Experience Manager

**Why PlayStation?**

PlayStation isn't just the Best Place to Play — it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, PlayStationNow, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

**About GSBO**:
The Global Sales and Business Operations (GSBO) team brings together staff from around the world, with a passion for engaging gamers with PlayStation's extraordinary products and services. GSBO teams are located in countries across the globe, balancing local relevance with a global perspective. Across our Direct to Consumer, channel partners, and services business, our teams work cross-functionally to bring the best of the PlayStation experience to markets and channels.

**Role Overview**:
**What you'll be doing**:

- Collaborate closely with Commercial Managers to understand challenges, goals, and gaps in knowledge/expertise
- Collaborate with Marketing and Commercial managers to prepare and deliver presentations to retailers on products and strategies
- Develop first in class retail experience and always pursue new ways of reaching consumers through retail, being always up to date with research, new tendencies, and new ways of selling: social selling, live shopping, digital at retail, etc.
- Recommend, negotiate, agree, and implement strategies in key accounts to improve revenue through Channel Digital Sales (previously Digital at Retail).
- Support execution of Trade Marketing strategies by working directly with retailers
- Handle relationships with suppliers to deliver trade marketing activations (POS, Production agencies etc)
- Project manage implementation of activations (e.g., IDUs & content, screens, product demonstrations, furniture)
- Manage relationships with third parties relating to trade marketing activations
- Represent local market(s), provide feedback, share best practices, and provide updates on local plans at regional level
- Liaise with retailer Marketing teams (and our local marketing team) to share visibility on marketing plans

**What we're looking for**:

- Customer journey expertise (omnichannel inc. online & in-store)
- Trade Marketing expertise
- Project, stakeholder, and budget management
- Communication & Collaboration
- Time & priority management
- Deep understanding of other Marketing channels (inc. social media, On-line advertising etc.)

**Roles they will work with**:

- Collaborate to Commercial managers and the wider team
- Report to Commercial planning manager
- Liaise with suppliers (inc. field merchandising), retailers, third party publishers
- Work closely with Finance, Operations, Business Analysts, Regional Hub
- Collaborate with Marketing (Marketing Analytics manager, Media, Campaign management etc.)

**Benefits**:

- Private Health Insurance
- Life Insurance
- Ticket restaurant (canteen allowance ticket)
- Kindergarten check
- Transport card
- 25 days annual holiday

**Equal Opportunity Statement**:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.