Reservations Agent

hace 2 semanas


Barcelona, España Novum Management GmbH A tiempo completo

For our new hotel opening we are looking for a **Reservations Agent**.

Reservations Agent*

**Your Tasks**:

- Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded
- Keep an eye on our booking channels
- Maximise revenue and identify sales opportunities
- Work with corporate clients/bookers and agents
- Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met, but exceeded.
- Communicate with the Front Office Team or Restaurants Teams to facilitate the guests’ stay

**Your Personality**:

- A previous experience in hotel reservations is mandatory
- High English level
- You’re great with computers and on the phone
- Passion for hospitality - whether that’s a drink, a meal, an event or a bed for the night
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
- You want to be part of a team that works hard, supports each other and has fun along the way

**We Offer**:
Who is perfect? Admittedly: we are not always. But we are getting better every day, constantly learning what you need in your team and what guests really want. We promise: There is more to come.
- The job title does not mean the male variant, but stands for the gender-neutral designation of the profession. We welcome people of any gender, origin, sexual orientation and religion.
- Holiday Inn Barcelona - Sant Cugat- Sandra Grabke- 040 / 600 808 - 324-
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