Account Management Intern

hace 1 semana

Barcelona, España Livo A tiempo completo

**Your mission**:
**Responsibilities**:
Support for Account Management Team
- Assist the Account Management team in maintaining and strengthening relationships with key partners.
- Help prepare partner reports, including key metrics like NPS, shift fulfillment, and cancellations.
- Participate in team meetings, contributing to discussions and taking notes on partner strategies and next steps.
- Support the identification of upselling or cross-selling opportunities with existing partners.

Operational Support
- Collaborate with internal teams such as Sales, Operations, and Product to address partner needs efficiently.
- Help create tools, dashboards, and templates to streamline the team’s workflows.
- Monitor partner engagement and usage data, providing actionable insights to improve outcomes.

Team Coordination and Organization
- Assist with organizing and documenting internal processes to optimize the Account Management team’s efficiency.
- Provide administrative and organizational support.

**Your profile**:
Your Profile

We are looking for someone eager to learn and gain experience in a startup environment. This role is ideal for students or recent graduates who are curious about working in a fast-growing company and want to develop a strong foundation in account management and operations.

**Requirements**:

- Strong interest in gaining experience in a dynamic and fast-paced startup environment.
- Excellent organizational, communication, and multitasking skills.
- Proactive and detail-oriented, with a can-do attitude.
- Analytical skills to interpret data and support decision-making. Knowledge of SQL is a valuable extra.
- Familiarity with tools like Google Sheets and Slides is a plus.
- Advanced proficiency in English and Spanish.

**Why us?**:
Why Us?
- Learning Experience: Work closely with experienced professionals from successful startups like Glovo, CloudKitchens, and DiDi, gaining valuable insights into building and scaling a business.
- Dynamic Culture: Join a collaborative, fast-paced team committed to achieving impactful results.
- Skill Development: Contribute to meaningful projects and develop skills that will set you up for future success in startups or other dynamic industries.

**About us**:
Livo was born with the mission to improve healthcare globally through cutting edge technology and that has always been our North Star since we deeply believe health is the most important asset we all have as individuals. We launched last year in Spain our nursing shift marketplace whose aim is to support health care institutions with their nurse staffing needs, by matching institutions with healthcare professionals that are interested in extra work, adding transparency, flexibility and convenience to both stakeholders and its traction has been outstanding. Our vision is to radically transform the way healthcare institutions hire, retain and manage talent nowadays whilst empowering healthcare staff with more tools, flexibility, money, and recognition.

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