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Customer Support, Business Development
hace 3 semanas
** FOR FREELANCERS**
**Company Description**
**Role and Responsibilities**
Our services are premium and highly specific, and you will receive the necessary training.
Business Development / Prospecting
- Contribute to the growth of your local region in terms of samples and new clients
- Contribute to strategy & adapt global sales strategy to your local region
- Obtain and follow up on referrals from cold calls and conversations with clients
- Prospecting activities
- Represent Beta and Isobar Science (our new subsidiary) at conferences
- Monitor news, tenders and national projects and follow up accordingly
Account Management
- Build relationships with key contacts to develop business at major accounts in your region
- Use data analysis to track sample submittal trends - follow up with clients to resolve any issues and fill up the pipeline
- Gather market intel (industry trends, competitors, regulations) and report to management/follow up with prospects accordingly
Customer Support and Consultation
- Follow up on results
- Escalate recommendations for improvement in processes and user interface based on customer experience
- Anticipate and fix potential issues
Other
- Effective management of productivity, goals, workload and schedule
- Stay up-to-date with research fields, Beta resources and technical developments in the lab and industry
**Business Development - Qualifications**
- Bachelor's degree required, a plus if degree is in the field of Archeology, Geology or Environmental Science
- Excellent written and verbal communication skills in English.
- Follows processes and accepts direction
- Open to being trained and coached
- Accountability: true to word, takes action and accepts responsibility
- Proactive and resourceful
- Able to work comfortably and effectively from home office and during business trips
- A commitment to excellent customer service.
- Experience using computers for a variety of tasks.
- **This is a remote position open for English and French speaking freelancers in France or Europe**.
**Please send your resume and cover letter _in English_ in PDF format**. **Resumes and letters in other languages are not considered.**
** We are looking for long-term collaborations.**
Type d'emploi : Temps plein
Question(s) de présélection:
- Do you speak English (C2)?
- Do you speak French (C2)?
- Do you understand this is a full time, remote freelance position?
