B2b Sales Executive Europe

**Company Description**
Part of Kaplan Inc, Kaplan International Languages is a leading for-profit company in the field of international education and one of the world’s largest and most diverse education providers. It provides English language courses across locations in UK, Ireland, USA, Canada to students from more than 100 countries.

Alpadia Language Schools is the most recent addition to the family of Kaplan International Languages, and is a leading provider of French, German and English language programs in top destinations: Switzerland, Germany, France, UK, and USA

Azurlingua is the most recent addition to the family of Kaplan International Languages,

Kaplan Inc. is owned **by Graham Holdings (NYSE: GHC)** and was founded more than 80 years ago in the US by Stanley Kaplan to expand access to education and now has operations in 28 countries, offering education and training to more than one million students worldwide.

Kaplan International Languages is looking to recruit a B2B Sales Executive in charge of the European region. This is a full-time position based at our regional office in Barcelona. We’re an international education company with a diverse, multilingual team working across a range of functions including accounting and finance, student admissions, marketing and sales, compliance and legal, HR and IT.

In this role, you will be responsible for supporting the B2B Europe Sales Team as well as the Customer Care Team, directly managing key European markets and agents to maximise sales revenue and meet company objectives.

The role will report into the KLG B2B Deputy Regional Director, CIS & Europe.

**KLG B2B Sales Executive, Europe - main responsibilities and functions**:

- **Support the B2B Europe Sales and Customer Care Teams**
- Support the activities and performance of the B2B Europe Sales and Customer Care teams
- Provide assistance and guidance to help the team hit sales objectives in their markets
- Assist in developing the sales team through motivation, counselling, and product knowledge education
- Help monitor performance to ensure budget expectations are met
- Participate in regular one-to-one meetings to ensure optimal team performance
- Contribute to target delivery through teamwork, performance feedback, and peer recognition
- **Sales and Customer Care Market Responsibilities**
- Build and maintain strong relationships with agent partners to exceed sales objectives
- Drive consistent and profitable growth in sales revenues
- Respond efficiently and appropriately to agents’ requests
- Deliver regular training to agents on the KLG portfolio
- Help identify goals and strategies to improve short
- and long-term sales and revenue, and assist in weekly briefs and monthly reports
- Execute sales strategies to develop and establish new accounts
- Travel in key market areas to strengthen cooperation and provide training to business partners; represent the company at industry fairs and events
- Contribute to the setting and achievement of realistic sales goals
- Support sales activities for key accounts, including pricing and discount negotiations
- Collaborate on revenue forecasting and budgeting
- Coordinate with other departments to ensure efficient and stable sales operations
- Benchmark language education and adjacent sectors, and keep an eye on competitors
- Work with Marketing to align on communication strategies for partners
- Collaborate closely with customer care and operations to ensure students and agents get quality service before and after arrival
- Friendly and engaging personality
- Bachelor’s or Master’s degree, preferably in fields like Sales, Customer Service, Marketing, Tourism, Administration, or Management
- Several years of experience in sales operations and management within the travel or language education industry
- Strong command of Microsoft Office
- Proven B2B and/or B2C sales record, results-oriented
- High attention to quality and detail
- Resilience under pressure and ability to meet tight deadlines
- Goal
- and results-driven approach
- Strong organizational and planning skills
- Excellent communication; fluent in English and Spanish (additional languages a plus)
- Willingness to travel 4-10 weeks per year
- Strategic thinker with hands-on execution capability
- Team player with good self-management skills
- Agile, problem-solving mindset
- Customer service orientation
- Analytical, quoting proficiency
- Culturally aware
- Solid product and market knowledge
- Solution-focused, able to multitask
- Strong phone communication skills

**Additional Information** What we will offer you**:
This is a full-time, permanent position offering:

- The opportunity to develop your skills in an international environment, in the exciting field of language travel
- Flexible working policy
- A young and dynamic work atmosphere
- An environment where corporate ethics and sustainable development matter
- Discounts on medical insurance
- Free language courses abroad every year