Key Account Manager

hace 6 días

Barcelona, España GlobalBlue_IT A tiempo completo

Nature and aim of the position

The holder of this position is responsible for managing and developing assigned merchants portfolio for Tax Free Sales (TFS), Dynamic Currency Choice (DCC) and Media products and to gain assigned new business accounts

Main duties and responsibilities
- Delivery of sales targets
- Delivery of new business targets
- Delivery of account specific contractual obligations
- Coordination of Sell-out activities done by Sell-Out field sales team within assigned accounts
- Cross sell Global Blue products to existing accounts
- Account Plan preparation and Opportunity Pipeline management
- Account contract renegotiations and tenders
- Customer relationship management
- Brick wall accounts against competitors
- Monitor and manage debts level of assigned accounts and minimise bed debts exposure
- Improve merchants knowledge and expertise with our services
- Accurate use of CRM to plan, record and report account specific activity
- Ensure that all relative market and business information is transmitted to the organization in an updated, qualified and transparent way

Main KPI’s
- Net Turnover TFS, DCC, Media, GB Online
- Tax Free forms Refund Ratios
- Percentage of potential revenue converted using DCC
- New business for TFS, DCC, Media, GB Online
- Cross selling to existing accounts

Relates to / cooperates with

Main Function interactions:

- Managing Director, Marketing Manager, Sales Manager & Sell-Out field team

Main cross - Function interactions:

- Media team

Background and Education
- Genuine sales talent with proven strong results orientation, passion and determination to reach sales targets
- 2-3 years’ experience in Account Management, ideally in FMCG, Retail or Financial services
- Written and conversational spoken English
- University graduate preferred

Specific skills and knowledge
- High level or drive and tenacity
- Self-motivated, customer focused and target driven
- Strong team player but is also able to work autonomously and use their own initiative
- Excellent customer relationship and management
- Proven new business skills
- Business acumen and commerciality with understanding of all stages of the sales cycle
- Negotiation and influencing
- Good written and verbal communication and presentation skills
- Ability to sell the full products portfolio
- Priority planning
- Ability to use creative solutions to solve problems
- Good knowledge of MS Office products

  • Key Account Manager

    hace 2 semanas

    Barcelona, España SETESCA A tiempo completo

    Desde Setesca estamos buscando un/a Senior Key Account Manager para una consultora tecnológica con sede en Barcelona, especializada en ERP, sistemas, cloud, ciberseguridad, desarrollo de software, marketing digital y formación. xcskxlj Buscamos a alguien con visión estratégica, venta consultiva y experiencia consolidada gestionando grandes cuentas en el...

  • Key Account Manager

    hace 2 semanas

    Barcelona, España North Search Talent Powerhouse A tiempo completo

    North Search, a trailblazer in global talent consultancy, as we embark on an exciting journey with a distinguished client in the consultancy sector. Renowned for its innovation and commitment to quality, our client is poised for substantial growth. We are on the hunt for a Key Account Manager with a passion for the business impact and a proven track record...

  • Key Account Manager

    hace 2 semanas

    Barcelona, España SETESCA A tiempo completo

    Desde Setesca estamos buscando un/a Senior Key Account Manager para una consultora tecnológica con sede en Barcelona, especializada en ERP, sistemas, cloud, ciberseguridad, desarrollo de software, marketing digital y formación. xcskxlj Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura.Buscamos a...

  • Key Account Manager

    hace 5 días

    Barcelona, España ProtoPixel A tiempo completo

    **Headline**: At ProtoPixel we are looking for a Key Account Manager based in Barcelona, to contribute to the growth of our cutting-edge lighting platform. **About us**: Protopixel is a people centric platform that helps transform light into personal experiences. From functional configurations to emotional, dynamic and interactive lighting. Our technology...

  • Key Account Manager

    hace 2 semanas

    Barcelona, España North Search Talent Powerhouse A tiempo completo

    North Search, a trailblazer in global talent consultancy, as we embark on an exciting journey with a distinguished client in the consultancy sector.Usted podría ser el solicitante perfecto para este trabajo. Lea toda la información asociada y asegúrese de presentar su candidatura.Renowned for its innovation and commitment to quality, our client is poised...

  • Key Account Manager

    hace 2 semanas

    Barcelona, España Teldat A tiempo completo

    Trabajar en una empresa líder en el mercado europeo de las comunicaciones corporativas significa que tendrás la oportunidad de usar y desarrollar tus habilidades e imaginación para crear tecnología innovadora y sofisticada. Nuestras soluciones se diseñan y desarrollan contando con tecnologías tan variadas como la virtualización de redes, el 5G, la...

  • Key Account Manager

    hace 1 semana

    Barcelona, España Michael Page A tiempo completo

    Key Account Manager Nuestro cliente es líder en soluciones tecnológicas para el sector recreativo, con más de 40 años de experiencia desarrollando software SaaS, aplicaciones móviles, IoT y, recientemente, soluciones basadas en Inteligencia Artificial. Con una infraestructura robusta y segura, ofrece servicios a empresas en España, ayudándolas a...

  • Key Account Manager

    hace 7 días

    Barcelona, España Page Personnel A tiempo completo

    Actualizado 24/12/2025Serás responsable de la gestión y desarrollo de cuentas estratégicasNo se trata de un rol centrado en cold calling¿Dónde vas a trabajar?Nuestro cliente es líder en soluciones tecnológicas para el sector recreativo, con más de 40 años de experiencia desarrollando software SaaS, aplicaciones móviles, IoT y, recientemente,...

  • Key Account Manager

    hace 3 días

    Barcelona, España VRC Consult S.E.A.I Unipessoal, Lda A tiempo completo

    **KEY ACCOUNT MANAGER - BARCELONA** **¿Quiénes somos?** Con más de 30 años de experiência y certificación ISO 9001, VRC Warehouse Technologies es especialista en soluciones de almacenaje automático, ofreciendo una propuesta completa: software, maquinaria y servicios. Con presencia en Portugal, España, Chile y Brasil, seguimos creciendo a un ritmo...

  • Key Account Manager

    hace 3 días

    Barcelona, España ASICS A tiempo completo

    Do you believe that sport has the power to uplift the mind? Does joining a truly purpose-driven brand align with your values? Well, then, we are looking for you. As our **Key Account Manager **for Strategic Accounts of Wholesale channel**,** you will drive profitable market share growth with the assigned customer and categories and establish winning...