Risk Analyst

**About seQura**

SeQura's mission is to deliver innovative payment solutions and transformative customer experiences for merchants, that improve sales conversion, customer loyalty and lifetime value. Our product platform provides a set of fast, flexible, and secure payments, risk management, and customer care capabilities that drive sustainable growth. We make a difference by tailoring our solutions to specific verticals, to address their unique needs and deliver superior results.

SeQura is a privately-owned scaleup growing at a 67% CAGR and approaching 50 Million in Annual Recurring Revenue. With a core business of flexible payments growing significantly above the market, this year we are launching new product categories, lines of business and expanding to international markets. Over 5000 businesses, almost 2 million shoppers and almost 300 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87% a Trustpilot rating of 4.8 / 5 and a Glassdoor rating of 4.8 / 5.

**About the role**

As a **Risk Analyst** you will monitor and investigate online transactions processed by Sequra and improve our credit risk real-time decisions.

**What you'll do**
- Review, analyze and accept online credit transactions through real-time data and reports.
- Analyze online transactions taking into account the duration and nature of the risk.
- Validate data from clients' transactions via telephone.
- Request client's documentation that requires further checks and investigation.
- Create reports for the Risk Department to help the company control and monitor processes.
- Provide input and feedback on system and processes improvements.
- Propose solutions and tools to risk analysis.

**What we offer**

We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.

One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge.

In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need.
- 23 vacation days + 2 days of free disposal per year.
- Professional development that includes access to a language learning platform with courses available for 24 languages, including both group and private classes.
- Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
- Health insurance discounts with Sanitas and DKV.

Moreover, we offer a Wellness Program that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you.

**What you’ll need**
- 1 year of experience in the field of risk analysis, online transaction fraud and working with data validation.
- 1 year of experience in Call Centers, handling both inbound and outbound calls.
- Bachelor's degree in Business, Finance, Economy, Criminology or related field.
- Spanish native speaker and fluent in English. Fluent in Portuguese, French and Italian is a must.
- Hourly adaptability according to the needs of the department.
- Mid-knowledge about Office Package and other tools related to risk assessment.
- Strong interdisciplinary communication skills.
- Detail-oriented and methodical thinker, with adaptability and a proactive approach to process improvement in fast-paced environments.

We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.

**Do you want to be part of the change? Join us