Programme Manager and Malaga Site Lead

**What we’re all about.** It isn’t often you get to be part of a tech company that, since 2016, has been innovating the data analytics market in ways no-one else can. Our technology started out in FinTech, helping tackle serious criminal activity. Now, its potential is virtually limitless. Working at Quantexa isn't just intellectually stimulating. We’re a real team. Collaborating and constantly engineering better and better solutions. We’re ambitious, we think things through and we’re on a mission to discover just how far we go. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. **If our incredible culture sounds like you, we’d love you to join us.** **The opportunity.** At Quantexa we are expanding our project delivery teams rapidly as clients adopt our technology across the financial crime and customer lifecycle management domains. As such, we are growing our teams in our target geographies, in particular our teams in Malaga. In support of this we are seeking a Programme Manager in Malaga. This person will also take on additional responsibilities as Regional Site Lead for Malaga. You will be responsible for - As Programme Manager, running a programme or portfolio of client projects for clients within EMEA - As Regional Site Lead (Malaga), fostering a positive work environment through embodying of Quantexa values as the regional ambassador Our EMEA delivery team supports our clients and partners with their implementation of the Quantexa platform from EMEA. The team is based in three primary offices in London, Malaga and Brussels. Frequently these client teams are globally distributed based upon our clients’ global nature. All client project work takes place under the guidance of one of our Delivery Managers in EMEA. Our smaller projects will have a Technical Project Manager assigned. Larger programmes or portfolios of projects will be assigned a Programme Manager. Our projects all follow agile principles and structure. As our projects increase in size and complexity we are adopting "agile at scale" methodology to co-ordinate and describe the interactions between multiple scrum teams and to manage the overarching delivery and release plan across multiple stakeholders. Malaga is our EMEA Centre of Excellence. Opened in 2022, we have grown the office to 36 heads, with plans to continue growth in line with client demand. Initially staffed with colleagues from Delivery, the office now plays host to teams from the GTM, Operations, R&D and Delivery departments. Further departmental expansion is expected including a representative from the People team. NB line management of individuals in each department remains within that department, this role is focussed upon the office culture, staff wellbeing and local representation. **What you’ll be doing.** **As Programme Manager**: - You will lead a portfolio of projects and/or programmes for global clients. A Quantexa programme is where our clients have invested in a platform that uses Quantexa for multiple business purposes and therefore has multiple interdependent projects. - You’ll drive successful outcomes - delivering programmes in the most optimal way to realise maximum value to our clients. - You will take full ownership of your portfolio, putting your arms around all aspects, actively mitigating risks and issues, driving high standards of quality and best practice, and being in full control of the costs, timelines and scope. - You will manage the commercial aspects of your projects and programmes, ensuring appropriate contractual cover is in place, monitoring expenditures, and ensuring cost-effective utilisation of people and resources. - You will work under the guidance of one or more of the four EMEA Delivery Managers (depending upon assignment), but work with a high degree of autonomy with mínimal supervision, seeking and knowing when to engage the Delivery Managers for support leading a programme or portfolio of projects to one or more global clients - You’ll lead and manage the delivery teams engaged across your projects portfolio and ensuring their wellbeing and continued effectiveness - You will work with relevant partners and partner staff engaged on your projects to develop their skillsets and enhance the partner capabilities - You’ll be working alongside our GTM teams to manage the overall client relationship including identifying new opportunities and forecasting ongoing project demand - You will drive continuous improvement across your delivery projects and feeding back process improvements to wider delivery teams and where appropriate identifying improvements to feedback to our Product and R&D teams **As Regional Site Lead (Malaga)** - You will be tasked with fostering a positive work environment through embodying of Quantexa values as the regional ambassador - You will support a number of internal