HR Generalist

At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together

**What We Do**

We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.

We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.

And today, we’re the world’s leading open hotel commerce platform, supporting 41,000 hotels in 150 countries - with over 100 million reservations processed by SiteMinder’s technology every year.

**About the HR Generalist role...**

As a HR Generalist, you will provide support across the full HR lifecycle. You will be a key driver in fostering a positive and inclusive work environment, contributing to a high level of employee engagement and productivity, where our employees can thrive and feel valued.

You will collaborate closely with both managers and employees in implementing HR strategies that align with our organisational goals and Ways of Working.

You will also act as the “go to” person for any office related concerns as well as being the point of contact for the serviced office provider.

**What you’ll do**:

- Provide guidance and support to employees and managers on HR policies, procedures, and best practices.
- Coach, advise and assist managers in any people related matters, including managing performance, attendance, conduct etc
- Keep fully up to speed on employee legislation and requirements of relevant CBA(s) ensuring HR policies/ practices are in compliance with employment laws and regulations.
- Drive initiatives to enhance employee engagement, satisfaction and wellbeing
- Lead the investigation of grievances, disciplinary and other formal procedures, ensuring accurate and timely resolution including documentation of investigations and outcomes
- Champion diversity and inclusion initiatives to create a workplace that reflects and respects a variety of perspectives.
- Stay current with industry trends and best practices to continuously improve HR processes
- Manage employee benefits programmes (e.g. health insurance)
- Conduct the People & Culture element of new hire onboarding training as well as 3 month check ins and exit interviews.
- Collaborate with T/A and L&D to ensure seamless onboarding of new hires as well as highlighting any training needs.
- Assist with payroll reporting and managing changes on our HRMS platform - Bamboo HR.
- Respond to HR tickets raised via SM Assist by employees in or relevant to your region.
- Actively collaborate with the wider EMEA & Global People team in sharing ideas and best practice as well as driving any regional/ global initiatives in the region.
- Act as main contact for any office related concerns and liaise with the office provider as appropriate.
- Ensure workplace health and safety standards are met and protocols are in place.

**What you have**:

- Fluent in both Spanish and English.
- A minimum of 3 - 5 years work experience as a HR Advisor, HR Generalist or similar role.
- Broad experience in a Generalist type role with past experience in the areas outlined above.
- Excellent knowledge of employment legislation.
- Hands-on experience with Human Resources Management Software (HRMS).
- Excellent communication and interpersonal skills.
- Self-motivated, results-oriented and driven.
- Proven experience creating and maintaining great employee experiences across the employee lifecycle.
- Confidence to work autonomously, constantly using own initiative and generating ideas with a continuous improvement mindset.
- Can demonstrate a genuine commitment to driving a highly engaged team culture and a positive and inclusive work environment.
- Knowledge of health and safety an advantage.

**Our Perks & Benefits**
- Equity packages for you to be a part of the SiteMinder journey
- Hybrid working model (in-office & from home)
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement

Does this job sound like you? If yes, we'd love for you to be part of our team Please send a copy of your resume and our Talent Acquisiti