Quotation Executive

- What you will be doing
- ABOUT US:
WORLD COURIER

Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today’s cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over 3,000 employees at 140 offices in more than 50 countries worldwide and are part of Fortune 10 corporation AmerisourceBergen.

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INDWC

Job Summary:
To create quotations for Customers across the WEMEA region offering knowledgeable support to customers on logístical options and related prices.

Principal Duties & Responsibilities:
The holder of this position may perform the following tasks.
- Build and send to client the commercial offer (Quotation) in response to clients’ requests that have been assigned to him/her.
- Handle all communication with the client with the aim of the correct understanding all of the specifications and requirements, matching those requirements against logístical options.
- Build the correct price in line with world courier contract / Tariff pricing and ensuring all customer discounts are adhered to.
- Maintain a thorough and complete understanding of World Courier service options and packaging alternatives.
- Communicate efficiently with all customers.
- Understands the request of the client and alert the direct manager if any custom requests can be supported vs. the standard products.
- Work with Local CS teams to understand any specific requests that may impact pricing so they can be quoted in advance.
- Learn and use the available Quote tools.
- Makes improvement suggestions to systems and processes.
- Is responsible of meeting the objectives assigned.
- Collaborate with all colleagues to maintain achieve a shared aim of supporting the customers as best as possible.
- Monitor and organise own workload to ensure correct prioritization of quotes.
- Work with Indoor Sales team to support new business customers with an efficient quotation process
- Fulfil other tasks and responsibilities assigned by the direct manager.
- Maintain sufficient Operation/use of World Courier I.T. systems; TMS, OptiView, OpStar, OMNI, Quote tool (regional and global),Learning portal, and The Hub.
- Build and maintain relationships with World Courier offices, clients, agents, airlines, handling agents and suppliers to support the quote process through efficient Internal Communications with the World Courier Network.
- Strict adherence to numerous internal procedures both department specific and Company specific, the later being defined by SOPs and Ops memos.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
What your background should look like
- Knowledge & Skills:

- Identify development needs and mentor team members
- Able to follow procedures and instructions
- Able to provide relevant information on request
- Good communication skills, both verbally and written in English and at least 1 of the below languages. French, Spanish, Dutch, Italian, Portuguese.

Personal Attributes and Disposition:

- Ability to form part of a team and work independently and alone.
- Strong team player - able to work constructively with colleagues inside and outside of the department to ensure the best possible service is always provided to the client.
- Self-motivated and uses own initiative.
- Remains calm under pressure.
- Flexible attitude - for working shifts and last-minute coverage.
- High attention to detail
- Able to prioritize workload.
- Friendly, polite, dependable, reliable, and trustworthy
- Must set a good example to others.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What AmerisourceBergen offers

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members’ and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, posit