Inside Sales for Northern Markets
hace 1 día
At Mondraker, we have been revolutionising the world of cycling for over 20 years with innovation, passion and design made in Spain. Now we want you to join our international team and be the voice of Mondraker for our customers in the United Kingdom, Ireland, Denmark, Sweden and Norway.
What will you do in this position?
- You will be the first point of contact for distributors and riders in English-speaking markets..
- You will resolve technical queries and provide support for our products.
- You will manage incidents, returns and warranties, ensuring that the Mondraker experience is always top notch.
- You will manage orders for our products in SAP.
- You will collaborate with the sales, logistics and after-sales teams to ensure that everything runs as smoothly as a perfect enduro descent.
- You will contribute ideas to improve processes and increase customer satisfaction in different markets.
What we offer?
- Be part of a leading and innovative brand in the bike industry.
- Young, international and dynamic working environment.
- Exclusive discounts on our bikes and products (we know you've been waiting for this).
Ready to ride with us?
If you want to be part of a team that lives and breathes cycling, sign up for our offer and tell us why you are the perfect person to take Mondraker to the next level.
- Native English speaker or C2 level (essential).
- Previous experience in customer service, technical support or similar.
- Passion for MTB cycling.
- Decisive personality with a positive attitude and a ‘can-do’ mentality.
- Good command of digital tools (CRM, ERPs, etc.).
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