Support Agent with Fluent English
hace 1 semana
July. Rotating 8-hour **MORNING, EVENING, NIGHT **shifts with working pattern (24/7) - **40h/week.**
As we provide training, no previous experience is needed. We are looking for employees with analytical abilities and high attention to details, as the position requires to be able to work with high volume of numbers.
**Main responsibilities**:
- Complete customers financial requests
- Manage company's internal payments
- Analyze and resolve incidences
- Collaborate with our customer support department
- Contribute to the maintenance of accurate internal process
- Participate in training of recently on-boarded team members
- Proactively participate in the development of internal guidelines and tool-kits
- Contribute to audit, control and automation activities
**We are looking for**:
- Fluent level of **English B1/B2 **upper intermediate
- High **attention to details**:
- High level of responsibility and ability to multitask
- Analytical skills
- Computer skills
- Ability to solve problems and take decisions
- High resistance to stress
- Will be a plus a Bachelor's degree in **Economics, Finance, Mathematics **or any technical studies (Spanish ratification is not needed)
**We are happy to offer**:
- Stable job with **indefinite contract **since the first day (including training period)
- Full time position
- **Free training **program of hard and soft skills
- Immediate incorporation
- Active and friendly international environment
- Barcelona city center location
- Possibilities for **professional grow**:
- Competitive salary
- **Social benefits from the first day**:daily meals delivered to the office, transfers for the morning shift (BCN only), Parking for car/ bicycle
- **Social benefits after probation period**:health insurance, partially covered sport, language and psychologist costs
- Monday-to-Sunday schedule with 2 days off/week
- Shifts **schedule available from 1 up to 3 months in advance
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