Technical Support Agent

hace 1 semana


Barcelona, España Cross Border Talents A tiempo completo

Are you passionate about technology and customer support? Do you want to work with a world-leading software development company while advancing your IT career? Were looking for Technical Support Agent to provide exceptional technical assistance and make a real impact. What You´ll Do: Provide technical support and guidance to customers using cutting-edge software products Troubleshoot issues with empathy, professionalism, and a problem-solving mindset Collaborate with a dynamic, multicultural team What We´re Looking For: Fluent/Proficiency  level in German and advanced English  Training or experience in IT technologies, especially Cloud solutions or Microsoft products such as Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, and Windows Excellent interpersonal skills, empathy, professionalism, critical and logical thinking for effective problem solving Previous technical support experience or IT technician background is a plus Why You´ll Love Working With Us: Full-time (39h/week) contract, Monday to Friday, 09:00 18:0 Competitive salary: gross/year +  bonuses. Work with a multicultural team and cutting-edge technologies Extensive training and clear career progression nationally and internationally Enjoy a supportive and friendly office environment in the heart of Barcelona If you´re ready to grow your IT career and provide top-notch support to an international client base, we want to hear from you Apply now and join our team.



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