Technical Support Agent

hace 7 días


Barcelona, Barcelona, España Cross Border Talents A tiempo completo


Are you passionate about technology and customer support? Do you want to work with a world-leading software development company while advancing your IT career? Were looking for Technical Support Agent to provide exceptional technical assistance and make a real impact.

What You´ll Do:

  • Provide technical support and guidance to customers using cutting-edge software products

  • Troubleshoot issues with empathy, professionalism, and a problem-solving mindset

  • Collaborate with a dynamic, multicultural team

What We´re Looking For:

  • Fluent/Proficiency level in German and advanced English 

  • Training or experience in IT technologies, especially Cloud solutions or Microsoft products such as Office, Outlook, OneDrive, Exchange, SharePoint, Lync Server, and Windows
  • Excellent interpersonal skills, empathy, professionalism, critical and logical thinking for effective problem solving
  • Previous technical support experience or IT technician background is a plus

Why You´ll Love Working With Us:

  • Full-time (39h/week) contract, Monday to Friday, 09:00 18:0

  • Competitive salary: gross/year +  bonuses.
  • Work with a multicultural team and cutting-edge technologies

  • Extensive training and clear career progression nationally and internationally

  • Enjoy a supportive and friendly office environment in the heart of Barcelona

If you´re ready to grow your IT career and provide top-notch support to an international client base, we want to hear from you Apply now and join our team.




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