Customer Service with Fluent German
hace 2 días
Customer Service with Fluent German & English will be responsible for:
- Processing incoming customer requests and orders.
- Checking the orders against the customer and purchase order agreements.
- Responding to customer product inquiries and issues in a timely manner.
- Liaising with the logistics department to prepare and arrange the execution of the shipment of the goods and monitoring outbound activities.
- Assure correct pricing of the customer orders, invoicing timely and accurately.
- Point of contact with internal departments at a first level: sellers, logistics, purchasing, credit, accounting, planning, PLM.
- Handling the complaints and returning shipments.
- Monitoring the credit situation of the customer and liaising with the credit department and the sales team.
- Supporting and interfacing the Sales Representatives.
- Working efficiently with all internal departments and with external parties.
- Maintaining, updating and filing the customer documents, record and internal documents.
- Able to balance competing demands and prioritize.
Immediate Incorporation|Indefinite Term Contract
Customer Service with Fluent German & English requires:
- Bachelor degree in Business Administration, Marketing, Economics or related field is preferred.
- Fluent in German and English with excellent communication skills. Any other additional language will be a plus.
- Minimum of 2 years of Customer Service experience within a similar position/industry is a plus.
- Striving for exceptional customer satisfaction.
- High attention to detail.
- Fast learner and driven to action.
- High performance culture in complex business scenarios.
- Ability to prioritize and balance competing demands.
- Competency in adapting to regularly changing conditions.
- Consistently delivering business results.
International company located in Cornellà de Llobregat
Offered for Customer Service with Fluent German & English:
- Experience in an international environment
- Hybrid work model
- Flexibility for entry hours
We are looking for a Customer Service with Fluent German & English
Customer Service with Fluent German & English
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