Italian Inside Sales Representative

hace 6 días

Barcelona, España Teleperformance Spain A tiempo completo

Teleperformance Spain is looking for Italian Inside Sales Representatives for our growing project in Barcelona.

**Your responsibilities**:

- Qualify and manage inbound leads and the overall sales pipeline
- Identify the needs of the business and personalize the product towards the related business
- Properly prepare and set expectations with businesses about the onboarding and go-live process
- Develop a deep understanding of the onboarding requirements/processes for our product across different regions
- Work closely with businesses to collect and submit information required to complete our onboarding process
- Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process
- Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support
- Work in a fast-changing, fast-paced workplace

**Requirements**:

- Native Level of Italian
- Ability to speak and write English fluently
- Experience in a fast-paced, scaled operations environments
- Experience working in a call center environment
- Experience working in a customer-facing role
- Extremely high attention to detail and strong organizational skills
- Structured communicator, both written and spoken
- Ability to produce high-quality work under strict deadlines
- Proficient in Google Docs and Sheets and/or Microsoft Word and Excel
- Ability to work independently and complete day-to-day tasks with mínimal supervision

**Nice to have**:

- Bachelor's degree in Business
- 2+ years of experience in similar fields: working with legal teams, trust & safety, vetting or similar
- At least 1+ years of experience in similar fields: sales, recruiting, customer-facing role
- Experience working with local legislation or government entities
- Familiarity with home services, such as plumbing, locksmiths, electrical etc.

**Benefits**:

- Full-time position (39 hours/week)
- Salary: 18.000€ gross/year + up to 1.000€ gross/year in bonus
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- Permanent Contract
- Intense specific sales training.
- A permanent presence of coaches who will facilitate your personal and professional development
- Established career path to grow within the project
- Continuous training and certifications within Google products
- Excellent work environment, great colleagues, social arrangements and personal development

**Job Types**: Full-time, Permanent

**Salary**: 18,000.00€ - 19,000.00€ per year

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