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Sales Process Excellence Manager
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**The Company**
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
**Sr Manager - Sales Process Excellence - EMEA - Healthcare.**This role can be based in Spain (Madrid or Barcelona) or the UK (Edinburgh or Camberley). You will be required to be in the office twice a week.
**Meet the team**:
We are seeking a dynamic and experienced Sales Process Excellence Sr. Manager to join our team.
This role is crucial for crafting an inclusive EMEA framework, defining common terms, and promoting sales excellence regionally.
This role plays a crucial part in sharing standard methodologies across EMEA markets and implementing Sales Process Excellence for Dexcom.
**Where You Come In**:
- **Framework/Initiatives Design**:Develop and implement an EMEA-wide framework and playbook for sales excellence and omnichannel operations. This includes go-to-market models, segmentation, prioritisation, territory optimisation, targeting, regional sales reviews, sales proficiency development, and Omni-channel orchestration.
- **Collaborate with cross-functional teams**to develop business review and planning templates in all countries, aligning with local and global requirements, crafting aligned performance objectives, and including them in reports and expectations. Set schedules for reviews and monitoring.
- **Collaboration**:Partner with country Commercial Excellence Managers and commercial leaders to craft and implement the EMEA framework. Work closely with global commercial excellence, marketing, market access, HR, and sales training teams.
- Improve sales strategies by collaborating with experts and conducting workshops to keep Dexcom's processes up-to-date.
- **Project Management**:Drive the implementation of Global/EMEA sales excellence initiatives through effective project management, engaging country commercial leaders and cross-functional teams.
- Sales Proficiency Development: Collaborate with sales training and HR to craft and implement programs that improve sales team skills and performance.
- **Performance Management**:Establish and manage sales performance metrics and review processes to ensure alignment with business objectives, working closely with various Commercial Excellence functions.
- **Communication**:Help team members work together and communicate well with collaborators, customers, and partners to stay on the same page and achieve sales strategy goals.
- **Change Agent**:Foster collaboration and a growth mindset across the Global/EMEA commercial organization. Promote standard process sharing and build champions across EMEA.
**What Makes You Successful**:
- Outstanding track record in sales leadership
- Additional experience in Medtech and/or Pharma relating to go-to-market design & Omni-channel transformation
- Strong communication abilities to address the requirements of customers, pinpoint ideal solutions crafted with long-term vision, establish alignment, and steer workstream execution
- Showing consistency between words and actions and delivering on promises to others
- Encouraging and actively removing barriers to enable creativity and innovation
- Proven professional experience in a dispersed matrix team environment, while balancing Global, Market, and Country needs
- Ability to handle challenging tasks that involve multiple collaborators and conflicting deadlines
- Considering how others may respond to situations and planning the approach to achieve the best outcomes
- Strong skills with Microsoft platforms (particularly building engaging and focused PowerPoint presentations), sales CRM’s, analytic platforms, RevAI platforms, and other sales tools and technology
- Able to work flexible hours to manage workstreams that include contributors from many time-zones
**Core Skills**:
- Though
