Workplace Assistant

JLL supports the Whole You, personally and professionally.
As a Workplace Assistant at JLL, you'll serve as the vital connection point between our workplace operations and the people who bring our spaces to life every day. This role centers on creating exceptional experiences for employees, visitors, and clients while supporting the seamless operation of our dynamic work environments. You'll be responsible for managing front desk operations, coordinating facility services, and ensuring our workplaces run smoothly and efficiently. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and as a Workplace Assistant, you'll play a key role in making this vision a reality through your daily interactions and operational excellence. Your attention to detail, proactive problem-solving abilities, and commitment to service will directly contribute to fostering productive, welcoming workplace environments that reflect JLL's standards of excellence. This position offers the opportunity to work across multiple facets of workplace management while building meaningful relationships with diverse stakeholders throughout the organization.
cial events, office relocations, and workplace initiatives that enhance employee experience
**What your day-to-day will look like**:
Serve as the primary point of contact for employees, visitors, and vendors, providing exceptional customer service and professional representation of JLL
Manage front desk operations including greeting visitors, handling phone calls, and coordinating meeting room bookings and catering arrangements
Support facility management by coordinating maintenance requests, managing vendor relationships, and ensuring compliance with health and safety protocols
Assist with workplace services such as mail distribution, package handling, and coordination of office supplies and equipment needs
Maintain accurate records and documentation for visitor management, incident reporting, and facility-related activities
Collaborate with cross-functional teams to support spe
Monitor and report on space utilization, identifying opportunities for optimization and improved efficiency
Provide administrative support for workplace operations including data entry, filing, and preparation of reports and presentations
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.