Customer Service
hace 1 semana
**Join us on our exciting journey**
We are looking for a **bilingual French Customer Service Specialist** to join our multicultural team with more than 54 different nationalities.
If you want to play a key role in a dynamic, multicultural, and committed team, this is a great opportunity.
**What to expect**
- Recruit target doctors and follow up on their participation. Create doctor engagement.
- Call new doctors to invite them to participate in our research and expand our panel of healthcare professionals.
- Initiate follow-up calls with panelists to achieve the maximum rate of return.
- Proactively alert the manager to any issues or deviations from standard procedures.
- French bilingual proficiency is required.
- Excellent attention to detail and organizational skills, with the ability to meet tight deadlines.
- Experience working for multinational corporations is an advantage.
- Additional tasks may include documentation, mailings, troubleshooting, and occasional translations of text passages.
**We invite you to join IQVIA**
- Recognized as the third best company to work for in Spain by Great Place to Work (March 2020).
- Included in FORTUNE Magazine's World's Most Admired Companies list for the third consecutive year (January 2020).
- Awarded the 2016 Scrip Award for Best Full-service Provider Contract Research Organization (CRO).
- Received the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth year in a row.
- Recognized by the IAOP 2017 Global Outsourcing 100 List as one of the world's best service providers.
IQVIA is an **equal opportunity employer**. We base employment decisions on qualifications and merit, and do not discriminate based on age, race, national origin, gender, or other protected statuses.
We believe that meaningful results come from the right people and the right approach. **Join us to reimagine healthcare**. You will have the opportunity to contribute significantly to advancing healthcare and achieving your career goals.
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