Localization Vendor Manager, Translation Services
hace 1 día
Bachelor's degree, ideally in a business or technical domain
- 3+ years of experience in vendor management OR in localization OR project management, OR proven equivalent experience
- Advanced Excel skills
- Ability to create complex databases, to report and analyze data accurately, identify errors and opportunities
- Experience creating new processes, tools, and infrastructure
- Strong problem-solving skills, ability to prioritize and work in a goal
- and deadline-driven work environment
- Ability to think critically and creatively to address customer, vendor and process needs
- Superior written and verbal communication skills in English
- Strong business judgement
Job summary
Amazon is looking for a self-driven Program Manager to become a major contributor to the fast-paced world of localization services. You will have the opportunity to make a difference in an environment where your ability to identify, communicate and drive change will be key. You will be part of a team managing relationships with vendors and setting up mechanisms for effective collaboration.
Key job responsibilities
- Drive process improvement projects that increase team efficiency and excellence in the area of recruitment, selection, orientation and familiarization of vendors
- Maintain an efficient relationship with vendors, resolve issues at scale and anticipate needs associated with vendor experience
- Contribute to process improvement projects that drive team efficiency and excellence
- Develop and maintain an accurate and diverse vendor database following and anticipating business needs
- Drive the implementation of tooling and automation in matching vendors to content types and assignments based on capacity, availability, and performance
- Collaborate with internal and external stakeholders to maintain appropriate vendor-specific procedures, solutions, and instructions
- Contribute to defining requirements and testing new features of internal platforms as they’re being developed
- Conduct data analysis and derive actionable items for the organization
- Experience working with a global team
- Experience in reporting tools like QuickSight is a plus
- Proven abilities in project planning and risk management, including analysis of benefits and trade-offs
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