Servicenow Senior Technical Consultant

En Criteria Recursos Humanos somos especialistas en aportar soluciones para potenciar el capital humano de nuestras empresas cliente, entendiendo sus necesidades y ayudándolas a sacar el máximo potencial a sus capacidades.

Somos un grupo de profesionales comprometidos y comprometidas, que trabajamos cada día con ilusión. Hacemos nuestros los objetivos de nuestras empresas cliente y nos esforzamos con entusiasmo para conseguirlos, ¿te unes a nuestro equipo?

Actualmente seleccionamos **ServiceNow Senior Technical Consultant**, para incorporarse a una compañia cuya actividad principal se centra en digitalizar procesos de negocio.

**Day-to-day Responsibilities**:

- This is a hands-on role capable of leading technical implementations to ensure customers are successfully implemented.
- Subject Matter Expert on the delivery of ServiceNow solutions.
- Lead all technical aspects of project delivery and solution delivery.
- Application UI Configuration.
- Workflow Configuration.
- Development of required client specific reporting.
- Development of requirement integration components (SSO, LDAP, Webservices etc).
- Prepare all client facing and internal deliverables that are technology related.
- Drive the continuous improvements of our implementation methodology and service offerings based on client experiences.

**Skills and Qualifications**:

- Minimum 2+ years working in the ServiceNow platform.
- Working experience in any module like CSM, ITBM, GRC, SecOps, ITOM, HRSD will be preferred.
- Experience of ITIL, minimum foundation level, ideally higher. Knowledge of other frameworks such as COBIT, IT4IT is beneficial.
- Experience of WebServices is beneficial, API’s, Database-level integrations/ETL is beneficial.
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working a SaaS environment Knowledge of technical components such as LDAP, VPN, SSL and other such technologies is beneficial.
- Must have strong communication skills (both written and verbal) Spanish, English will be preferred.
- Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery.
- Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity.
- Proven team player and team builder.
- Desirable: Certified Implementation Specialist in ITSM and/or CSM, ITBM, HRSD and ITOM.

**We offer**:

- Work 100% remotely - Possibility of some presencial meetings in Madrid.
- Social benfits as career plans, bonus, trainning program and certifications, mentoring, internal promotions, QBR with team building and annual salary revision.

**Company culture**:

- The well-being of our employees around the world is the main focus of our culture. We believe that excellence is the result of a balance between working life and personal wellness._

¿Tienes el perfil? Inscríbete, estamos deseando conocerte
- Minimum 2+ years working in the ServiceNow platform.
- Working experience in any module like CSM, ITBM, GRC, SecOps, ITOM, HRSD will be preferred.
- Experience of ITIL, minimum foundation level, ideally higher. Knowledge of other frameworks such as COBIT, IT4IT is beneficial.
- Experience of WebServices is beneficial, API’s, Database-level integrations/ETL is beneficial.
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working a SaaS environment Knowledge of technical components such as LDAP, VPN, SSL and other such technologies is beneficial.
- Must have strong communication skills (both written and verbal) Spanish, English will be preferred.
- Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery.
- Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity.
- Proven team player and team builder.
- Desirable: Certified Implementation Specialist in ITSM and/or CSM, ITBM, HRSD and ITOM.