Manager, Aec
hace 16 horas
Job Requisition ID # - 24WD75967 Position overview You will be the manager of our EMEA AEC Customer Success Advisor Strategic Territory team. You will focus on managing a team responsible for the "Onboard" and "Use" lifecycle stages of our Strategic & Top Account customers as they deploy Autodesk solutions. Your team will engage directly with customers through customer nurturing and planning interactions, data-driven triggered actions and reacting to inbound customer-initiated triggers. You will be reporting directly to the EMEA CSA Strategic Territory Senior Manager. **Responsibilities**: - You will manage the activities of the team, including hiring, mentoring, developing talent, and fostering team culture in a SaaS, ARR, or MRR revenue environment - You will ensure performance management and recognition guidelines are followed within own team - You will refine reporting processes as part of our continuous improvement efforts. Ensure our CRM tools and Autodesk methodologies are leveraged - You will report on team and individual results through mid-quarter reviews, QBRs, 121s, etc. - You will partner with leaders of sales teams, the reseller partner ecosystem, technical support, client services, and others to drive our customer success motions and resolve customer activation/onboarding/usage issues. Identify and make recommendations for improvements in Onboarding and Use - You will set team expectations to drive a high-level customer satisfaction and experience to ensure continued customer adoption of Autodesk products through customer value-add activities - You will encourage innovation by exchanging new ideas to improve operation and efficiency within our Customer Success team and the supporting organizations. This includes team building with those from other units who participate on projects Minimum Qualifications - Customer empathy and customer-centric mindset - Experience and ability to prioritize, assign and delegate tasks - Experience in change management - Collaboration and coordination across multiple stakeholders - Demonstrated ability to lead, discover, and uncover the customer's business challenges - Fluent languages spoken and written: EnglisH Preferred Experience and Skills - 3+ years People Management Experience - 4+ years Customer Success/Account Management experience - SDFC proficiency - Hybrid role LI-AS1 Learn More About Autodesk Welcome to Autodesk Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers. When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us Salary transparency Diversity & Belonging We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: Are you an existing contractor or consultant with Autodesk?
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Principal Customer Success Manager Aec
hace 6 días
Barcelona, España Autodesk A tiempo completoJob Requisition ID # - 23WD69532 Position Overview We are looking for Customer Success Managers for our AEC (Architecture, Engineering & Construction) customers to help drive long-term success within their Enterprise Business Agreements (EBA) by executing an array of services to accelerate customer business goals and drive adoption This is an exciting...
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Business Development Lead
hace 1 semana
Barcelona, España Actual Talent Spain A tiempo completoQuieres liderar el montaje de una nueva Business Unit en España y convertirte en Team Lead?Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto.Buscamos al/la comercial que inicie esta actividad, conquiste el mercado AEC (Arquitectura,...
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Business Development Lead
hace 2 semanas
Barcelona, España Actual Talent Spain A tiempo completoQuieres liderar el montaje de una nueva Business Unit en España y convertirte en Team Lead?Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto.Buscamos al/la comercial que inicie esta actividad, conquiste el mercado AEC (Arquitectura,...
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Business Development Lead
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Barcelona, España Actual Talent Spain A tiempo completoQuieres liderar el montaje de una nueva Business Unit en España y convertirte en Team Lead?Siga leyendo para descubrir lo que necesitará para tener éxito en este puesto, incluyendo habilidades, cualificaciones y experiencia.Buscamos al/la comercial que inicie esta actividad, conquiste el mercado AEC (Arquitectura, Ingeneria, Construcción) y, a largo...
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Business Development Lead
hace 1 semana
Barcelona, España Actual Talent Spain A tiempo completoQuieres liderar el montaje de una nueva Business Unit en España y convertirte en Team Lead?Siga leyendo para descubrir lo que necesitará para tener éxito en este puesto, incluyendo habilidades, cualificaciones y experiencia.Buscamos al/la comercial que inicie esta actividad, conquiste el mercado AEC (Arquitectura, Ingeneria, Construcción) y, a largo...
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Business Development Lead
hace 6 horas
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Sales Development Representative
hace 3 días
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Senior Sales Manager Aec
hace 2 semanas
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GESTOR CONTABLE
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Customer Success Manager, Aec, Italy
hace 2 semanas
Barcelona, España Autodesk A tiempo completoJob Requisition ID # 25WD89993 TBD Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We...