Knowledge and Learning Manager

ADP is hiring a **Knowledge and Learning Manager**

- Are you passionate about continuous learning and driving team success?
- Ready to make a real impact in a global payroll integration environment?
- You have hands-on experience in teaching or instructional design?

Well, this may be the role for you. Ready to make your mark?

In this role, you will act as Knowledge & Learning Manager in ADP’s Global Payroll Integrations team. You will be the force behind our team’s continuous learning and upskilling. You will help drive team and client success by enabling our teams to build and refine their knowledge of payroll processes and products, HR systems, integration functionality, and service excellence..

**What your day may look like**: Work on the design and development of role-specific learning curricula, onboard new hires, and collaborate with leaders and specialists to analyze learning needs and create targeted training content. You will also train internal trainers, ensure training content is up-to-date, and promote knowledge sharing across the organization.
Find meaning. You bring a passion for people, their learning and development, strong project management skills, and a client-focused mindset. In return, you will see how your contributions help transform our organization into a high-performing, tech-savvy and proactive team. Your actions and hard work lead to our people’s opportunities for professional growth and impact.

**WHAT YOU’LL DO**: Responsibilities
- Hone your skills: Design and develop role-based learning paths for onboarding and upskilling. Measure progress and impact of your ideas and improve continuously.
- Show your craft: Train internal trainers to ensure effective knowledge transfer.
- Tame the beast: in our ever-accelerating world of knowledge & technology, find and define scalable approaches to capture, document, and disseminate knowledge across different regions, cultures and job roles.
- Inspire others: embed the Global Payroll Integrations vision, values, and desired behaviors through communication and change management.

**TO SUCCEED IN THIS ROLE**: Requirements
- Proven Performer. Minimum 4 years of relevant experience in developing and facilitating trainings and workshops. Application of instructional design and adult learning theories (e.g., NLI’s AGES, Bloom’s Taxonomy, ADDIE model).
- Organizer. Strong project management skills with the ability to manage scope, timeframes, and stakeholders.
- Because you care. Passion for capturing and sharing knowledge. Experience with communication and change management to support the adoption of changes and, last but not least, high fluency in English (oral and written) to get your message across in a global setting.

**BONUS POINTS FOR THESE**:

- Working knowledge of HR administration and payroll processes.
- Experience with an audience who serves global clients.

**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN**:

- Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
- Belong by joining one of ten Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
- Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
- Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
- Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
- Balance work and life. Resources and flexibility to more easily integrate your work and your life.
- Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

**A little about ADP**: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP**: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or se