Localization Team Manager, Translation Services

hace 3 días


Barcelona, España Amazon Spain Services, S.L. A tiempo completo

At least 4 years of work experience as localization team and program manager, in a fast-paced environment
- Knowledge of CAT tools such as Trados, Memsource
- Proven ability to analyze data, using the data to drive decision-making and implement effective resolutions.
- Extensive excel knowledge
- Strong business judgement
- Strong prioritization, time management skills and ability to delegate effectively.
- Adaptability to changing business needs.
- Excellent communicator (written and verbal), composure under pressure and professional attitude.
- Proven ability to lead by influence, giving and receiving feedback effectively.
- Bachelor’s degree or higher in a linguistic related field, from an accredited university.
- Fluent English

Job summary

Are you interested in contributing to the customer experience at Amazon and working with people? Does the thought of leading and motivating a team of exceptionally talented individuals excite you? Welcome to the Amazon Translation Services team.

A Localization Team Manager guides a team of linguists and project managers to work toward the overall vision of the organization, whilst contributing towards Amazon’s mission of being the most customer centric company on earth. Does growing talent, leading projects, and driving exceptional results in a fast paced, ever changing, continuously growing environment excite you? Then take a further look into the responsibilities of the localization team and program manager.

Key job responsibilities
- Supervising a team of linguists and localization quality project managers, responsible for ensuring translation quality for our customers;
- Understanding customers' quality needs and driving initiatives to improve productivity, accuracy, efficiency, and consistent communication;
- Measuring performance, providing feedback and coaching individual contributors;
- Creating team goals based on a robust set of operational and business metrics;
- Owning inter
- and cross
- departmental projects: identifying process improvement opportunities, solving complex issues and proactively managing stakeholders’ needs;
- Analyzing and developing new quality strategies, projects and procedures to meet short
- and long-term goals;
- Creating an inspiring team culture in alignment with the leadership principles, and based on open communication, inclusion and high levels of job satisfaction.

About the team
- Previous experience in quality assurance in the localization industry
- PM certifications, e.g. Six Sigma, Prince2, Lean
- Experience in reporting tools like Tableau or QuickSight a plus
- Coding skills
- Knowledge of reporting tools such as Quicksight
- Knowledge of other languages apart from English



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