Sales & Office Representative

hace 2 semanas


Barcelona, España Impact Academies Barcelona A tiempo completo

We are seeking a friendly and organized **Sales and Office Representative** to join our team at Impact Academies. You will be the key point of contact for parents, managing relationships, providing excellent customer service, and supporting the day-to-day operations of our academy for children and teens aged 5-17.

**Responsibilities**
- Build strong relationships with parents, addressing inquiries and assisting with enrollment.
- Promote academy programs and meet enrollment targets.
- Follow up with leads and convert inquiries into enrollments.
- Manage administrative tasks like attendance tracking, fee collection, and parent communications.
- Coordinate with instructors to ensure smooth operations and update parents on schedules and events.
- Serve as the primary contact for parents, addressing inquiries, concerns, and feedback with professionalism and empathy.
- Provide detailed information about academy programs, schedules, and policies to prospective and current parents.

**Qualifications**
- Experience in customer service, sales, or office administration, ideally in an educational setting.
- Excellent communication and organizational skills.
- Proficiency in MS Office and familiarity with CRM tools.
- A positive attitude and passion for working with families and children.

**What We Offer**
- Competitive salary and growth opportunities.
- A supportive and family-focused work environment.
- The chance to positively impact the lives of children and families.

**Job Types**: Part-time, Commission

Expected hours: 15 - 20 per week

**Language**:

- english (required)
- spanish (required)

Work Location: In person

Application Deadline: 30/01/2025



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