Sso Site Partnership Manager

The SSO Site Partnership Manager optimizes the cooperation with selected trial sites, considered key accounts for Novartis with huge potential to significantly contribute to the portfolio execution, aiming to improve performance in clinical studies regarding patient numbers, timelines, data flow and quality and thus establishes Novartis as partner of choice in clinical trials.
Accountabilities
In cooperation with study sites:

- Responsible for key account network within the country/extended country group (OPCs & satellite countries)
- Defines tailored engagement model with assigned sites according to local and structural needs of these sites
- Prepares and implements Site Partnership Strategy Plans in cooperation with assigned accounts
- Defines measures of success for each site in scope (e.g., % increase in portfolio volume, patient density, start-up, and contracting timelines)
- Single point of contact for all relevant stakeholders (e.g., departments heads, investigators, pharmacists, clinic administration) across all therapeutic areas at assigned sites regarding all study overarching topics
- Communicate Novartis standards & expectations for future collaboration
- Support feasibility process in close cooperation with the SSO Feasibility Manager
- Support and optimize early site engagement, speed of site initiation readiness as well as achievement of committed patient numbers in the assigned sites
- Responsibility to analyze all information regarding the assigned sites, to oversee all study activities and to survey sites´ strengths, areas of improvement and capacities
- Support sites to develop their network with other departments to improve study start-up, patient management and recruitment
- Support negotiation of study fees, contracts, contract templates and master templates as applicable
- Optimize Novartis processes to simplify and speed up study start-up with focus on site set-up
- Communicates knowledge regarding sites and the overarching topics to the organization and informs and advise relevant functions actively (e. g. site selections)
- Closely collaborates with country/extended country group Study & Site Operations teams to align their approach/activities with the Account Management Strategy Plan
- Act as a single point of contact within the Novartis environment and direct cross-functional collaboration within the Study & Site Operations team (e.g., CPMs, CTAs, SSO Feasibility Managers, Contracting, Quality & Compliance) as well as the relevant medical/clinical functions (e. g. CRAM, MA, MSLs) and other Novartis departments (e. g. legal, finance, QA)

Key Performance Indicators How will we measure success in this role?
1. Set-up times for studies in the managed sites
2. Number of non
- and low-performing sites
3. Reliability of commitments
4. Number and success of parameters defined for sites
5. Quality of study conduct

**Commitment to Diversity & Inclusion**:

- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Minimum requirements**

Education
- Degree in scientific or health discipline required and an advanced degree with clinical trial experience and/or project management (preferred)

Language
- Fluent in English and local language (written and spoken)

Experience
- Minimum 5 years’ experience in clinical research in a role that oversees (project management) and/or with monitoring clinical trials
- Capable of leading in a matrix environment, without direct reports
- Understanding of all aspects of clinical drug development with particular emphasis on monitoring and study execution

Capable of leading in a matrix environment, without direct reports
Understanding of all aspects of clinical drug development with particular emphasis on monitoring and study execution

**Division**

Global Drug Development

**Business Unit**

GCO GDD

**Country**

Spain

**Work Location**

Barcelona Gran Vía

**Company/Legal Entity**

Novartis Farmacéutica, S.A.

**Functional Area**

Research & Development

**Job Type**

Full Time

**Employment Type**

Regular

**Shift Work**

No

**Early Talent**

No