Deal Desk Analyst

hace 7 días

Madrid, España Vonage A tiempo completo

**Vonage Mission**:
Vonage is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

**Why this role matters**:
Your contribution will be essential to win deals, increase Vonage market share and grow the revenue stream.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...

**What you'll do**:

- Work with Sales Representatives to define pricing proposal (data gathering, margin calculation)
- Liaise with relevant stakeholders (Finance, Carrier, Product) to assess the feasibility of customers' commercial requests
- Assist Sales Rep in the implementation of the commercial offer of their deals, including:

- Ensuring the appropriate approval process has been followed before making any pricing change effective
- Working closely with the Price Provisioning team to ensure prices are correctly uploaded into our internal tools (create new pricing rules, update existing pricing rules)
- Liaise with Legal when a contract needs to be issued
- Provide support to analyse existing customer results and assess the impact of any price changes
- Explain pricing structure and processes to other teams when queried
- Support the Deal Desk Manager in transversal projects

**What you'll bring**:

- You are a self-starter, initiator
- Customer focused - Always thinks first about the needs of his/her internal customers.
- You are delivery-focused
- You are curious and informed - Stays on top of the latest in product, pricing, and industry news
- You are structured in your approach
- You are not afraid to challenge authority to get things done
- You put the company objectives ahead of your own
- Comfortable in a fast pace, global & multicultural environment
- Experience in a rapidly changing, deadline-based position involving daily interaction with multiple levels of management and peers
- Strong analytical skills
- Excellent communication skills
- Problem solving
- Excellent Excel skills and data manipulation
- **Fluent in English**

**What's in it for you**:
In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.
- Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location._

**#LI-JB1**:
**#LI-REMOTE

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