Global Account Director

**Description**:
We are Dragons Group, a creatively driven, independent agency working with global brands to deliver bold, strategically led content. As we continue to grow, we’re looking for a Global Account Director who’s passionate about client relationships, driving strategic vision, creative excellence, and business growth across markets.

We have international teams working from the US and Barcelona and we pride ourselves on our ability to drive results for our clients through strategic thinking, creative excellence, and meticulous execution.

This role sits at the intersection of strategic thinking, digital innovation, and relationship management, and is ideal for someone who thrives in a fast-paced, creative environment and brings a deep understanding of how brands connect with audiences through social and digital platforms.

**Key Responsibilities**

Client Leadership & Growth
- Act as the senior point of contact for global clients, nurturing relationships built on trust, insight, and shared ambition.
- Understand client business goals, market context, and brand challenges to proactively shape strategic direction.
- Translate client briefs into actionable, creative strategies and ensure flawless execution across touchpoints.
- Lead and grow existing accounts, identifying upsell/cross-sell opportunities and building long-term partnerships.
- Contribute to new business efforts, including pitches, strategic proposals, and cross-market expansion.

Global Strategy & Market Insight
- Leverage knowledge of international markets to guide culturally relevant strategies and creative approaches.
- Monitor trends, competitors, and global shifts in the digital, social, and brand space to inform campaigns.
- Partner with clients on strategic planning to align creative output with business and market objectives.

Project & Operations Oversight
- Oversee the end-to-end delivery of campaigns—ensuring timelines, budgets, quality standards, and market compliance.
- Work closely with cross-functional teams (creative, strategy, production, media) to ensure integrated delivery.
- Prioritize and manage multiple workstreams and brands simultaneously, navigating fast-paced, high-volume environments.
- Coordinate content distribution across platforms and collaborate with media agencies and local market teams.
- Monitor and report on account performance, budget forecasting, and resource planning.

Financial Stewardship
- Lead budget planning and control, ensuring profitability and efficient resource allocation.
- Collaborate with finance and leadership teams to manage revenue forecasts and account growth targets.

Communication & Presentation Excellence
- Present strategic recommendations, creative ideas, and performance insights to senior client stakeholders.
- Maintain open and effective communication with both internal and external stakeholders, ensuring alignment at every stage.

Team Leadership & Collaboration
- Guide and mentor junior team members, promoting best practices, international thinking, and strong client service.
- Foster a collaborative and motivating environment within cross-disciplinary teams.

Social Media Expertise
- Provide thought leadership in social-first strategies, platform-specific opportunities, and digital engagement.
- Oversee the development of campaigns that drive community, awareness, and performance across social ecosystems.

Performance & Optimization
- Evaluate campaign impact through data and analytics, and recommend adjustments to improve outcomes.

**Requirements**:

- 6/7+ years in account management within a creative, digital, or integrated agency, working with global clients.
- Deep understanding of social media, digital ecosystems, and emerging marketing technologies.
- Strong experience managing international or multi-market accounts.
- Exceptional project management skills with proven ability to juggle multiple priorities.
- Strategic mindset, with a strong business acumen and a creative sensibility.
- Confident communicator and presenter, with excellent negotiation and relationship-building skills.
- Strong leadership abilities and a collaborative, team-first approach.
- Fluent in English is essential (Spanish is highly recommended).
- Comfortable working with data and using it to inform strategy and performance tracking.
- Bachelor’s degree in Marketing, Communications, Business, or related field (preferred).