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Customer Service for Dutch-speakers
hace 2 semanas
**Move to the sunshine and work with Fashion in Barcelona**
If you are in love with Barcelona and you are interested in working for a world-renowned fashion brand, this is exactly the right opportunity for you #wearehiring
**Dutch-speaking Fashion Customer Representative**
**The company**:
**The role**:
**Your opportunity**:
We want to inspire your passion for style and Mediterranean culture with this job offer. If you are looking for a motivational position in Barcelona, to join an exciting and successful team and to enter the fashion world, read on
**This is your new job in Barcelona if**
- You have excellent Dutch communication skills and you are fluent in English (spoken and written)
- You are open to develop your customer service skills
- You are passionate about fashion and you have familiarity with this industry
- You are computer literate
- You have excellent communication and interpersonal skills
- You pay attention to small details and you are well-organized
- You have an outgoing, enthusiastic, positive and engaging personality
- You are able to work 39 hours per week on a rotational shift pattern
**Experience with CRM is a plus
**Your day to day at work**:
- Effectively solve customer issues in Dutch
- Manage complaints and inquiries with a proper and respectful tone
- Keep customer satisfaction at the core of every decision and behavior
- Help clients with their online shopping and advise on their orders
**Keywords to success**:
- Problem solver
- Customer-oriented
- Team player
- Empathy
- Flexibility
- Patience
- Proactive
**Benefits**:
- 2 weeks initial paid-training
- Competitive compensation
- Long-term contract
- Ongoing training
- Possibility to grow within the company: high performers can progress to the social media team, become quality analysts or management.
- Relocation bonus for #cityjobbers coming from abroad to help with your expenses
