Customer Service for Swedish-speakers
hace 1 semana
**Customer Service for Swedish-speakers in Barcelona**
Permanent Full-time
The role
As a Swedish-speaking Customer Advisor, you will offer remote assistance and information to clients in your mother language. You will be responsible for customer questions within a set period of time.
Your opportunity
Join a multicultural team in Mediterranean Barcelona and work for the largest companies. We want to inspire your passion for people with this Customer Advisor job offer. Career progression, global perspective and more than 250 days of sun throughout the year with an average of 24 ºC are guaranteed.
This is your new job in Barcelona if
- You have excellent Swedish communication skills and you are fluent in English (spoken and written)
- You are the best in contact management
- You are open to learn, attend trainings and certify at Online Academy to prove understanding of all topics relevant to the service
- You have strong communications skills
- You are self-motivated and nothing stops you
Your day to day at work
- Provide first class customer satisfaction at all times
- Perform outbound contacts
- Log call details onto call tracking systems and perform call follow ups according to procedures
- Support customers ensuring correct presentation of the brands in all interactions
- Provide feedback to team leaders regarding new solutions, potential escalations or service issues in order to find solutions in cooperation with other areas of the company
- Enrich and localize database from new incoming contacts
Keywords to success in Customer Care
- Pro-active
- Strong people focus
- Supportive
- Active listener
- Enthusiasm
- Team player
- Problem solver
**Benefits**:
- Permanent Contract
- Full-time position
- Competitive salary + bonus
If you are an optimistic, outgoing and open minded customer advisor, we want to hear from you Take this chance and be part of the success of huge brands. True career opportunities are waiting for #cityjobbers willing to make a move to a dynamic team in your beloved Barcelona.
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