Customer Support for Streaming Platform

hace 1 semana


Barcelona, España Blu Selection A tiempo completo

The Company.

Our client is a fast-growing, multinational BPO company in Barcelona that is dedicated to combine people and technology to offer the utmost Customer Service experience. We are looking for Dutch speakers to join the Customer Service dream team in the Discovery+ project, a streaming platform dedicated to sports and entertainment

Tasks

Your responsibilities and impact as an Customer Support Specialist will be:
**You will make a vital contribution to the company by**:

- Providing product information to the customer (e.g. subscription, payment and technical requirements)
- Collecting and maintaining customer data

**Requirements**:
Skills, experiences and interests you need to succeed in this role:
Are you customer service-oriented, have good communication skills, are proactive and a team-player? Then you are what we're looking for
- You have a near-native level of Dutch and a high level of English
- You have good customer support skills
- You have an interest in the sports field
- You are punctual and reliable

**Benefits**:
What’s in it for you?
- A full-time job with 39h per week (Monday - Sunday, with two days off)
- Salary of 23.500 € + bonus for Sunday shift
- A modern and conveniently located office near Glories, with an international team
- Great growing opportunities
- Generous signing bonuses throughout the first year of employment

Hi, I’m Sander from Blu Selection. I’ll take care of your recruitment process for this position. Feel free to call me at +34 931 24 44 90.

Is this project not the best fit for you? Still, send over your CV to be considered for other projects or future opportunities. Also, think about people in your network that could benefit from this offer, I'd be delighted to meet them



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