IT Support Help Desk
hace 2 semanas
B2B Recursos Humanos, selecciona para importante multinacional dedicada a las soluciones de estilo de vida digital a minoristas de todo el mundo, un perfil IT Help Desk ( Soporte informático) con dominio de Inglés e Italiano)
Las funciones serán las siguientes:
- Procesar solicitudes de soporte de clientes internacionales por correo electrónico y teléfono
- Conocer las especificaciones y procesos del proyecto y del cliente
- Diagnosticar y solucionar problemas de software y hardware
- Volcado de datos diario de las solicitudes en un sistema empresarial centralizado
- Asignar a personal interno y externo, según procedimiento de la empresa
- Proporcionar asistencia general para el equipo de soporte.
Tipo de puesto: Contrato indefinido
Horario:
- Turno de 8 horas
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