Chef-pastry

**Job Number** 24079656 **Job Category** Food and Beverage & Culinary **Location** W Ibiza, Carrer Ricardo Curtoys Gotarredona, 37, Santa Eulalia del Rio, Baleares, Spain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **ABOUT THE PROPERTY** The new W Ibiza is located in Santa Eulalia, which is a short drive from Ibiza city’s popular high-end entertainment zone. Santa Eulalia is a charming town with various new upper-upscale hotels opening in recent years. The hotel offers 162 rooms and suites and feature extensive F&B facilities with a signature restaurant, all day café with direct access from the boulevard, W Lounge, Wetdeck, Beach Club and Rooftop Destination Bar, as well as Away Spa. **ABOUT THE BRAND** W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. **JOB SUMMARY** Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved. **CANDIDATE PROFILE** **Education and Experience** - High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR - 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. **CORE WORK ACTIVITIES** **Leading Pastry Culinary Team** - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. - Encourages and builds mutual trust, respect, and cooperation among team members. - Serves as a role model to demonstrate appropriate behaviors. - Ensures and maintains the productivity level of employees. - Ensures employees understand expectations and parameters. - Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. - Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. - Leads shifts while personally preparing food items and executing requests based on required specifications. - Supervises and coordinates activities of cooks and workers engaged in food preparation. **Ensuring Culinary Standards and Responsibilities are Met** - Recognizes superior quality products, presentations and flavor. - Maintains food preparation handling and correct storage standards. - Maintains purchasing, receiving and food storage standards. - Supports procedures for food & beverage portion and waste controls. - Follows proper handling and right temperature of all food products. - Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. - Ensures compliance with all applicable laws and regulations. - Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. - Checks the quality of raw and cooked food products to ensure that standards are met. - Assists in determining how food should be presented and creates decorative food displays. **Ensuring Exceptional Customer Service** - Provides services that are above and beyond for customer satisfaction and retention. - Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. - Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. - Sets a positive example for guest relations. - Empowers employees to provide excellent customer service. - Emphasizes guest satisfaction during all departmental meetings and focuses on continuous