Regional Sales Manager

**About the company**

Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004 in Rotterdam, Netherlands. Now we are a team of 80+ people, working fully remotely from all over the world. All Openprovider employees work on a fully remote basis and without any geographical limitations. You don’t have to go to the office each day and deal with traffic or painful commutes. All you need is yourself, a laptop, and a cup of coffee. We support a healthy work/life balance and constantly strive to improve this aspect more and more every day. We support a flexible schedule and are 100% performance and result-oriented. Thanks to a combination of experience and expertise, we enable data-driven decision-making.

At Openprovider, we're not just a company; we're a mission-driven team dedicated to transforming the domain industry. We believe in providing a trusted digital identity to every business. Our innovative approach is reshaping the industry from a traditional transactional model to establishing customer-centric, subscription-based relationships. Join us in our journey to create a trusted digital world.

**About the role**:
We are looking for a Regional Sales Manager to join our team. We have openings in three regions. We will assign you a region depending on your location. You will be focusing on enterprise sales, targeting mid-sized businesses. If you are passionate about creating impact and driving change, this is your chance to be at the forefront of an industry transformation.

**Key responsibilities**:
**ACCOUNT MANAGEMENT**
- Engage with existing Members and assist them with their short term and long term business requirements
- Cross-sell & Up-sell our products and services to our clients helping grow their business with us
- Provide an excellent customer experience from the initial call to final sale closure.
- Work closely with support & product teams to help meet the clients needs
- Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity. Ability to overachieve on department and individual targets.

**BUSINESS DEVELOPMENT**
- Proactively prospect new opportunities to ensure that quarterly goals are met
- Assist new customers with onboarding, providing product information and advice related to products and membership plans that best suit the customers’ needs.
- Follow up on MQLs (Marketing Qualified Lead) generated from all our acquisition sources to ensure the right qualification and conversion.
- Provide an excellent customer experience from the initial call to final sale closure.
- Ability to identify opportunities to up and cross sell products as per customers’ requirements.
- Complete call logs and reports where required.

**CORE COMPETENCES**
- Commercial: thinking and acting from opportunities in the market. Identifying customer needs and conducting professional customer discussions, building a relationship with a customer in the long term by gaining trust.
- Customer-oriented: Investigate customer wishes and needs and act accordingly. Putting the customer first without compromising their own business interests.
- Communicative: To be able to make clear decisions, ideas, and complicated matters in understandable language.
- Result-oriented (data-driven): Focusing actions and decisions on the actual realization of intended results.
- Enthusiastic with passion for sales
- Perseverance, also if 'some ‘no’s’ come along
- Good listener: letting the customer talk by asking the right questions
- Empathy: being able to put yourself in the shoes of the resellers and help to tackle their everyday problems.
- Have the courage: do not be afraid to ask for the deal
- Great communication skills in English verbal and written (Spanish or Dutch as a second language will be an advantage)
- Experience using any CRM, (preferably Hubspot)
- B2B sales experience
- Experience in the domain/tech industry.

**What we offer**:

- 100% remote work (you can work from any location, no need to go to the office);
- Paid time off and sick leave;
- International team and regular online and offline events to stay connected;
- Internal workshops, and knowledge-sharing sessions;
- Quarterly review and annual salary review;
- Flexible working hours (we don't have time trackers, we are a result-oriented company);
- Education and coworking budget;
- We are ISO 27001-certified remote workplace.