Account Manager

hace 2 días

San Pedro de Alcántara, España Blue A tiempo completo

**Who are we?**

**Blue**is a game-changer in the digital marketing world, by providing retargeting campaigns to over 1000 clients worldwide, through our in-house AI technology, ensuring our partners a 100% risk-free added revenue with no investment.
As part of our company, you will be positioned among the fastest-growing digital marketing companies in its sector. With the office in Spain, and its presence in Brazil and Argentina, Blue takes pride in being a truly diverse global organization. In essence, we are guided and believe in the strength of our values: compassion, respect, accountability and teamwork.

**What are we looking for?**

As an **Account Manager**in Blue, you will oversee the onboarding process, ensure ongoing client satisfaction, maintain accurate data, and help coordinate tasks between departments to support campaign performance for the iGaming industry. You will join a client and sales-oriented department that requires excellent communication, organizational, and interpersonal skills.

**Responsabilities**

**Client onboarding**:

- Welcome new clients and guide them through the onboarding process.
- Collect and validate advertising campaign details and legal documentation.

**Client relationship management**:

- Maintain regular communication with iGaming clients to ensure satisfaction and address needs or concerns.
- Act as the voice of the client internally, sharing feedback and requirements with relevant teams.

**Cross-department communication**:

- Coordinate between Sales, Performance, and Operations teams to ensure timely delivery on client requests and campaign updates.

**Data management and reporting**:

- Request and verify monthly approved Sales data from clients.
- Update and maintain accurate client records and communications in the CRM system daily.
- Assist in preparing recurring reports using CRM data.

**Task coordination**:

- Help organize and prioritize tasks across the department to support Sales and Performance initiatives.

**Requirements**:

- At least 5 years of experience in account management, client services, or digital marketing (retargeting or/and iGaming experience is a strong plus).
- Excellent written and verbal communication skills in English.
- Strong organizational and multitasking abilities.
- Experience with CRM tools (e.g., HubSpot, Salesforce, or similar).
- Basic understanding of digital marketing metrics and processes.
- Proactive, detail-oriented, and client-centric mindset.
- Team player with a collaborative attitude.

**What's in Blue for you?**
- Great environment and team spirit.
- 37.5 working hours/week.
- Entrance flexibility between 8-10am.
- Health insurance.
- Flexible remuneration with Cobee for meals, public transport and nursery.
- Coffee, tea and fresh fruit everyday.
- In office events: workshops, celebrations, meals...

**Note**:This is a full-time, onsite position. Applicants must have a Spanish work permit and be able to work at our office in San Pedro de Alcántara (Málaga).

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