IT Technician, Madrid

hace 2 semanas

Madrid, España Novanotio A tiempo completo

IT Technician en Madrid.
We are looking for an IT Technician to be part of an international cybersecurity company.

Must have
Cisco certifications or equivalents (CCNA CCNP).
Microsoft certifications or equivalents (MCP MCSE).
Linux System Administrator certifications (LPIC-1 LPIC-2).
Other relevant security certifications (CISM CEH SANS).
- Vendors certifications.

At least 4 years on a similar position
Prior demonstrated experience in team leadership employee development and interpersonal communication.
Strong supervisory skills.
Excellent oral communication skills writing and presentation skills.
Ability to interact with clients in a professional articulate manner.
Excellent skills in developing processes and procedures for Client In-house team.
Prior experience in project management methodologies.
Ability to develop clear concise documentation.
A clear passion and enthusiasm about cyber security.
Ability to work with cross-functional teams.
Ability to work both independently and as part of a team.
3+ year of technical (IT) exposure in an operational environment.
A good understanding of computers (both hardware and software) and a keen willingness to learn new technology and to train on new skills.
Solid foundation in networking protocols and network architecture.
Technical knowledge and experience working in Windows and Linux environments as well as Cloud networking.
ICS devices management and administration.
Technical knowledge in IPSEC and/or VPN solutions.
Technical knowledge and experience in Administration and operation of perimeter security devices (Firewalls IDS/IPS UTMs VPN concentrators Proxies Content filtering network antivirus and anti-spam).
- Technical knowledge in cybersecurity solutions.
- English Valuable Italian
- Should travel if required

**Responsibilities**:
Coordinate the Provision Team including supervision scheduling professional development and discipline.
Train and develop Provision Team professionals. Evaluate technical and non-technical skills of the team and ensure there is an appropriate level of expertise.
Design implement and enforce the policies procedures and best practices for the Provision team.
Plan organize schedule and supervise the day-to-day activities including supervising and overseeing installation maintenance and support of IT equipment in customer s site.
Support the technical provision team.
Coordinate customer installations with technical presales NOC and SOC managers.
Design implement and enforce upgrading and maintenance plans in client in coordination with Provision Manager.
Ensure the Service Level Agreement (SLA) compliance with customers.
Ensure the quality of the service provided by the technical team.
Reporting and documenting all work performed at the customer s site.
Assets and Inventory management deployed in customers.
Maximizing the availability of all IT equipment and infrastructure through continuous improvement and proactive preventative maintenance.
Traveling to various sites and walking the end user through processes if needed.
Complete monthly status reports.
Participate in global and cross-company projects if required.

Cisco,Linux, ciberseguridad,
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