Front Office Trainee

hace 4 días

sa Pobla Illes Balears provincia, España The Lodge A tiempo completo

**UNIQUE**: UNREPEATABLE, EXTRAORDINARY, EXCELLENT.
Our purpose is to provide excellent service to our customers in exceptional hotels in destinations such as Andalucia, Madrid, Mallorca and Costa Brava.
We take care of our customers, our team, our hotels, the community, and the planet. This vision deserves to be real, every day and in every case.
We believe that luxury should be understood as a combination of new experiences, the value of authenticity and the pleasure of simplicity. All this enhanced by sophistication, style, seduction, and warmth. UNIQUE means unrepeatable; That is why we offer our customers an incomparable experience, the entrance to a world made to measure and in which everyone is different and special. Because this is the true meaning of luxury in contemporary hospitality.
OUR PEOPLE
We are passionate about what we do, and we are aware that results are obtained through the actions we repeat daily. That is why each person on our team is committed to cultivating an attitude of care and dedication.
We encourage our teams to reap this attitude and sow it in all aspects of their day
- to
- day lives. Providing an equitable, fair, sustainable, ethical, and safe environment where they can develop their skills and grow. A continuous effort to maintain equal opportunities in all its aspects, and freedom for and among all members of our team.
Find out more in unicohotels. com.
**FRONT OFFICE TRAINEE**: MISSION
At The Lodge we are selecting a student in Internship for our Reception. As a Front Office Trainee, you will be the first point of contact for our guests and clients, and you will have an important role in creating an exceptional experience for them. In this position, you will be responsible for providing exceptional customer service, taking phone calls, welcoming guests, managing reservations, and providing information about the hotel and its services.
RESPONSIBILITIES
**Its main responsibilities will be the following**:
Receive guests and customers with a smile and a friendly and professional attitude.
Manage reservations and cancellations of rooms and hotel services.
Provide information about the hotel and its services to guests.
Take phone calls and answer guest questions accurately and in a timely manner.
Conduct guest check
- in and check
- out efficiently and courteously.
Solve any problems that guests may have during their stay.
Always keep the reception and lobby clean and tidy.
Collaborate with other hotel departments to ensure an exceptional guest experience.
WHAT DO WE NEED FROM YOU?
University student or recent graduate in tourism, hospitality or related areas.
Excellent verbal and written communication skills in Spanish and English.
Ability to work in a team and collaborate with other departments.
Ability to work in a fast
- paced environment and under pressure.
Knowledge of Microsoft Office and hotel management systems is a plus.
Good personal presentation and attention to detail.

  • Assistant Front Office Manager

    hace 2 semanas

    Mallorca, Illes Balears provincia, España Mandarin Oriental Hotel Group A tiempo completo

    Mandarin Oriental Punta Negra, Mallorca is looking for an **Assistant Front Office Manager**to join our **Front Office team.** Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin...

  • Front Office Supervisor

    hace 1 semana

    Mallorca, Illes Balears provincia, España Aethos A tiempo completo

    **Who we are**: Aethos is more than just a destination; it’s a celebration of extraordinary places, passionate individuals, and shared experiences. We believe that travel and hospitality should inspire and positively impact the mind, body, and spirit. That’s why we carefully select our locations and partner with people who are eager to be part of a...

  • Receptionist (Front Office)

    hace 2 semanas

    Mallorca, Illes Balears provincia, España Aethos A tiempo completo

    **Who We Are**: Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That's the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just...

  • Front Office Manager

    hace 2 semanas

    Ibiza, Illes Balears provincia, España FIVE Hotels and Resorts A tiempo completo

    **An Exhilarating Opportunity** Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry. Join the FIVE Tribe - and Get Ready to Make Waves. A Driven Self-Starter, you have Excellent...

  • Front Office Trainee

    hace 2 semanas

    Mallorca, Illes Balears provincia, España Kimpton A tiempo completo

    About us **About Us** Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. **Why We're Here** We believe...

  • Assistant Front Office Manager

    hace 2 semanas

    Ibiza, Illes Balears provincia, España FIVE Hotels and Resorts A tiempo completo

    **An Irresistible Opportunity** Are You Ready for a Transformative Challenge with one of The World’s Most Iconic Brands? The Pacha Group is a Globally Recognised Icon, with the Legendary Twin Cherries symbolising Hospitality, Entertainment, Sustainability - and the vivid Soul of Ibiza. A Carefree, Creative Energy Pulses through our Warm Hospitality,...

  • Receptionist (Front Office) - Aethos Mallorca

    hace 6 días

    Mallorca, Illes Balears provincia, España Aethos A tiempo completo

    **Who We Are** At Aethos, we celebrate extraordinary places, passionate people, and meaningful shared experiences. We believe hospitality should elevate the mind, body, and spirit—so we carefully choose our locations and build communities where everyone can contribute and grow. Guided by sustainability, well-being, and the freedom to live without...

  • Front Office Agent

    hace 2 semanas

    Mallorca, Illes Balears provincia, España IHG A tiempo completo

    **About us** About Us** Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. **Why We're Here** We...

  • Front Office Agent

    hace 2 semanas

    Mallorca, Illes Balears provincia, España Kimpton A tiempo completo

    About us **About Us** Kimpton Aysla Mallorca is a sanctuary of calm and well-being, nestled among the lush foliage of sunny southern Mallorca. A progressive take on country-club life, where active leisure meets utter relaxation, and touches of tradition blend with modern values. This is modern lifestyle lux - Mallorca style. **Why We're Here** We believe...

  • Front Office Manager para Lujoso Resort en Austria

    hace 2 semanas

    Mallorca, Illes Balears provincia, España NEXT STEP GRECIA A tiempo completo

    NEXT STEP career network con más de 400 socios hoteleros en Austria, Suiza, Alemania e Italia le garantiza un puesto que se adaptará al 100 % a sus habilidades y deseos. En este momento estamos reclutando Front Office Manager motivados (puestos permanentes), para nuestro socio hotelero en Austria, con fecha de inicio en diciembre o inmediatamente luego del...