Cs Legal Associate

hace 2 semanas

Madrid, España Ryanair A tiempo completo

**Ryanair Holdings plc, Europe’s largest airline group, is the parent company of Buzz, Lauda, Malta Air & Ryanair DAC. Carrying over 154 m guests p.a. on more than 2,400 daily flights from 82 bases, the group connects over 200 destinations in 40 countries on a fleet of over 475 aircraft, with a further 210 Boeing 737’s on order, which will enable the Ryanair Group to lower fares and grow traffic to 200m p.a. by FY24. Ryanair has a team of over 19,000 highly skilled aviation professionals delivering Europe’s No.1 on-time performance, and an industry leading 34-year safety record. Ryanair is Europe’s greenest cleanest airline group and customers switching to fly Ryanair can reduce their CO₂ emissions by up to 50% compared to the other Big 4 EU major airlines.**

Ryanair Labs Madrid is one of the technological hubs of Ryanair, located in the heart of Madrid.

**_
The role_**

At Ryanair, our significant growth has led to more support and advice being sought from our Customer Service Legal team.

We are currently recruiting for an enthusiastic claims Paralegal to support the management, coordination and processing of consumer legal claims as a result of disruption for both Germany and Austria jurisdictions.

**_
Responsibilities_**

The main part of this role will involve managing the processing of legal claims received from legal representatives or customers, draft all manner of court and Alternative Dispute Resolution documents necessary to protect Ryanair’s position in Germany and Austria and provide all necessary documentation to support both our external and internal legal representatives.

You will also provide regular support to our Customer Service Legal team on EU261 legislation, case law and any other consumer law matters, keep our records, databases and systems maintained up to date and ensure the timely payment of legal claims.

Occasional ad hoc duties will be required to support the team.

This is a fast paced and busy environment.

**_
What are we offering?_**

This is a great opportunity to be part of a busy Customer Service Legal function at Europe’s number one airline, be involved in strategic decisions making, where you will gain significant exposure to both internal and external senior stakeholders and a real breadth of legal experience in a multicultural environment.

The position will be based at our office in central Madrid.

**Requirements**:
**Skills/Experience Required**:

- A legal degree/background with ideally a first work experience in Germany or Austria
- Proficiency in both German and English. Additional European languages highly regarded
- Interest in litigation work
- Interest in airlines industry
- Customer orientated
- Ability to deal with tight legal deadlines
- Ability to learn quickly and to work independently and under pressure in a busy environment.
- Positive attitude and ability to be a team player.
- Excellent communication skills both written and verbal
- Numerate and comfortable working with data
- Strong organisation and planning skills, this is a busy role with a large volume of work
- Experience in the use of Microsoft Office, including Excel & PowerPoint.

**Benefits**

Flight Beneftis

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