Helpdesk / Technical Customer Support - European
hace 1 semana
**Join us on our exciting journey**: We are looking for a Technical Support Analyst, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope includes working with relevant Virtual Trials support teams such as Tier 2 and Study Concierge for concerns that require escalation. If you want to play a key role in a **multicultural, dynamic and committed fun team** this could be the role for you - At least with 2 years of call center experience. - European Language Native Speaker / High English Level. - Helpdesk / Technical Support background is required. - Amenable in shifting schedules. - Understands his / her key performance indicators. - Understand the relationship of work quality and how it impacts efficiency. - Had a good stint in the from previous organizations - not a call center hopper. - Ability to work with other team members. - Someone who understands technical troubleshooting (eg: Active Directory, LAN, Sound Card, Routers, etc.). - Someone who has strong logic formulation or thought process. - Thinking out loud. **We invite you to join IQVIA** - Recognized by **Great Place to Work** as the second best company to work for in Spain (March 2019) - ** FORTUNE Magazine's World's Most Admired Companies** list for the third year in a row (January 2020) - Recognized by the 2016 Scrip Awards as the **Best Full-service Provider Contract Research Organization** (CRO) - Awarded the 2016 Eagle Award from the Society for Clinical Research Sites (SCRS) for the fourth consecutive year. - A site-nominated award recognizing contract research organizations (CRO) and biopharmaceutical sponsors dedicated to **building positive relationships with research sites through leadership, professionalism and integrity**. - IQVIA named in The International Association of Outsourcing Professionals (IAOP) 2017 Global Outsourcing 100® List which recognizes the world’s best service providers across a range of industries. IQVIA is an **equal opportunity employer**. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status.“
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Helpdesk / Technical Customer Support - Italian
hace 1 semana
En remoto, España IQVIA A tiempo completo**Join us on our exciting journey!**: We are looking for a Technical Support Analyst Italian speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further...
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Technical Support
hace 1 semana
En remoto, España IQVIA A tiempo completo**Join us on our exciting journey!** We are looking for a Technical Support Analyst Polish speaker, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope...
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Technical Support Engineer
hace 7 horas
En remoto, España iMinTech A tiempo completo**Main Duties and Responsibilities**: - Pre-Sales - Conduct quality product training and technical guidance to customer to resolve technical problems - Build quality relationship with customers and managers - Provide in house technical support to sales staff - Leading the design of the program for the customer - Constantly collect and feedback on customers...
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Tech/services Support Analyst
hace 3 días
En remoto, España IQVIA A tiempo completoLocation: Lisbon, Portugal Role: As Tech/Services Support Analyst, your role would typically involve providing technical support and assistance to end-users, customers, or internal teams within the organization. The role will involve troubleshooting software or hardware issues, assisting with system configurations, managing user accounts, and resolving...
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Technical Support for Swedish Speakers
hace 5 días
En remoto, España Otovo A tiempo completoAbout the job **_ Are you curious about green technology and have a desire to work in a growing company? Otovo is now looking for a technical manager for our operations center in Madrid!_** **About Otovo**: Otovo is a pan-European platform for solar cell and battery installations for private homes. We are leading Europe into a clean and electrified future,...
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Technical Support Engineer
hace 2 semanas
En remoto, España Aveva A tiempo completoAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...
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Customer Support Manager
hace 6 días
En remoto, España MailerLite A tiempo completoWe are looking for a smart, empathetic **Customer Support Manager** to join our growing team and help us continue delivering exceptional customer experience to the users of our apps. They should be a fast-learning individual who thrives in a dynamic work environment, enjoy assisting others, are detail-oriented, and maintain a problem-solving attitude. **Why...
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B2b Technical Support Agent
hace 7 horas
En remoto, España Blu Selection A tiempo completoDo you have a positive attitude with a go-getter mindset? Are you interested in learning more about customer satisfaction in IT? Would you like to join a globally thriving IT company? Good, then this might be your entry ticket! Tasks Your responsibilities and impact as B2B Technical Support Agent will be: - Resolving any IT-related issues of your...
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IT Support Technician
hace 1 semana
En remoto, España Fall Creek Farm & Nursery, Inc. A tiempo completoFall Creek is creating a world with better blueberries through its friendly, collaborative team spread across the globe. To help us accomplish this, we are seeking a qualified **IT Support Technician**. This position will be located in **Seville, Spain** The Fall Creek IT Support Technician provides IT and network support to the computer and technology...
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European Business Development Lead
hace 2 semanas
En remoto, España Octopus Energy A tiempo completoThe energy industry is undergoing the largest transformation since industrialisation at an unprecedented rate of change and we are positioning ourselves to be at the heart of that change. Our aim is to be the leading global provider of solutions that enable customers to release £30bn of value per annum from distributed energy resources (DERs). We are...