Marketing Executive

Mandarin Oriental Punta Negra, Mallorca is looking for a Marketing Executive to join our Marketing & Commerce Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.

About the job

Based at the Mandarin Oriental Punta Negra, Mallorca within the Marketing & Commerce department, the Marketing Executive is responsible for ensuring timely and accurate administrative tasks, reporting, and coordination. The role involves maintaining records, assisting in inquiries and events, and supporting the team in achieving marketing goals through both operational and strategic activities.

As a Marketing Executive, you will be responsible for the following duties:

- To coordinate all the admin works within the marketing department.
- To support all marketing strategies to promote the hotel.
- To collaborate with the sales team to create tailored promotional materials and packages that appeal to high-end clientele.
- To monitor and analyse market trends, competitor activities, and guest feedback to refine marketing strategies and stay ahead of industry demands.
- To oversee content creation for all marketing channels, ensuring consistency with the hotel’s luxury brand image.
- To coordinate partnerships with influencers, media outlets, and luxury travel platforms to enhance brand presence.
- To coordinate high-profile events, such as press launches, VIP gatherings, and special promotions, to engage potential and existing guests.
- To track and report on the effectiveness of marketing campaigns, using insights to drive continuous improvements.
- To manage the hotel’s online reputation through effective communication with guests on review sites and social media platforms.
- To collaborate with the hotel’s senior management team to align marketing efforts with business objectives and revenue goals.

As a Marketing Executive, we expect from you:
Experience and education
- At least 1-2 years of experience in marketing, preferably within hospitality, luxury, tourism, or lifestyle industries
- Bachelor’s degree in Marketing, Communications, Business or a related field.
- Luxury Market Insight: In-depth knowledge of the ultra-luxury market, including trends, customer behavior, and competitive dynamics.

Technical Skills
- Strategic Vision: Expertise in developing and executing sophisticated marketing strategies that align with the business’s luxury brand identity and business objectives.
- Excellent organizational skills with an ability to multitask and meet deadlines.
- Strong attention to detail and a creative mindset
- Digital Savvy: Understanding of digital marketing, and data analytics.
- Excellent communication skills both written and spoken in English and Spanish.
- Sophisticated Communication: Maintain an elegant and polished communication style suited for high-net-worth individuals and luxury brand stakeholders.
- Innovative Approach: With a forward-thinking mindset, stay ahead of industry trends and embrace new strategies to distinguish the resort in a competitive market.
- Cultural Sensitivity: Exhibit awareness and respect for diverse cultural nuances, crucial for an international clientele and team.

Our commitment to you
- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

We’re Fans. Are you?