Senior Account Manager

Customer Service and Support

Location: Benalmádena Costa, Spain

**Job Title: Senior Account Manager (Finnish-speaking) - On site - Cloud Solutions MV02**:
**Job Description**:
Experience the power of a game-changing career. Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Senior Account Manager in Malaga (on-site), you will be part of our team of game-changers who are powering the brands of the future in the tech industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role:

- Secure new customer wins for Cloud
- Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners
- Actively monitor pipeline, collect feedback and update involved parties on closure, support close plan execution
- Collaborate with local TCM on pipeline and partner introductions
- Where TCM doesn’t exist, curate and connect to customers an ecosystem of best of breed solutions in territory driving growth in customer acquisition, consumption & usage in assigned territory
- Surface customer wins for partner sell with evidence; surface partner capacity and capability needs and key Opportunities to Partner Management team to drive development and recruitment of new partners
- Control main performance indicators and run rates of pipeline
- Establish a foundation for how technology and services can meet customer/partner needs

Your qualifications:
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

- Are native or proficient in Finnish plus fluent in English
- Have 3-6+ years of technology related sales or business development experience
- Have experience working within a partner ecosystem and technical sales environment preferred
- Have broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required
- Demonstrated knowledge of identity, authentication, security, privacy, and compliance and how they factor into cloud and hybrid solutions preferred
- Fundamentals certification required
- Understand cloud deployment and adoption planning
- Experience with cloud-based productivity, collaboration and communications solution designs, migrations and management of technology
- Bachelor's degree required
- Major or minor in computer science, mathematics or engineering
- Proven track record of outstanding performance and achieving goals
- Exceptional interpersonal as well as verbal and written communication skills

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you:

- Full-time contract: Monday to Friday 09:00 to 17:30
- Salary: On target earnings between 33,000 - 42,000 euros gross/year
- Great office location in Benalmadena
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program, specialized courses

Experience the best version of you

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

Location: ESP Benalmádena Costa - Plaza Solymar, C. C. Benalmar Local 12

Language Requirements: English, Finnish

Time Type: Full time

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