Customer Service Representative for The French
hace 5 días
**Description**:
Through research, development and partnership, our client supporting the benefits the feet bring us: freedom, agility, well-being, and the feeling that nothing can stop us in our daily lives. Our client believes that everyone should be able to go wherever they want in comfort and they want to provide people with effective and reliable solutions to keep their feet healthy and pain-free.
**We Care**:Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service.
**We´re Curious**: Proactive approach to problem-solving and a “can do” attitude.
**We Achieve Together**: Strong teamwork ethic, contributing to personal and team targets/SLA while working on personnel targets.
**_
What you'll be doing?_**
- Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way
- Delivering exceptional, client-centred resolutions in a timely manner
- Developing a sound understanding of the products and services offered by our client
- Embracing our company values and acting as a brand ambassador.
**Requirements**:
**_ What skills & experience you’ll bring to us?_**
- A proficiency level of French with exceptional grammar and spelling skills
- High English level (both written and spoken)
- Confidence and an enthusiastic telephone manner
- Strong administrative skills with a keen eye for detail
- A professional outlook and proactive approach to problem solving
- A strong team-work ethic and a “can do” attitude.
**Benefits**:
**_ What do we offer?_**
- **Contract**:Temporary contract (1-month probation period)
- **Full Time**: (39 hours/week)
- **Working days/Hours**: Monday to Friday, from 9:00 to 18:00h / 1 hour lunch / one early day (from 10:00 to 18:00h or 9:00 to 17:00h)
- **Salary**: €16,555.20
- **Holidays**: 24 holidays per calendar year
- **WFH model**:
- **Employee Assistance Program - Free, confidential, and impartial guidance and support**:
- **Employee Benefits Club - a wide range of exclusive perks and rewards as a valued member of our organisation**:
- **Training**:1 week of training / from Monday to Thursday, 9:00 to 18:00h / Friday 9:00 to 17:00h
- **Start date: 2nd of January**
**_Who we are_**
CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.
CPM International believes in creating an open workplace, celebrating diversity in all forms, including gender, race, religion, disabilities, and sexual orientation. We are committed to providing equal opportunities and ensuring everyone feels included from the very start of their journey within CPM.
**_ #wecare#wearecurious#weachievetogether_
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