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Sales Engineer
hace 2 semanas
The Sales Engineer is a technical expert on Webfleet Solutions products and services providing local support to the Webfleet Solutions team, partners and larger customers focusing on Spain and Portugal.
If you have a passion for technical products in an ever-changing landscape, the need to know every little feature about something and then enjoy helping others learn that knowledge, then this role is for you.
**Here's a little taste of your challenge**:
Field support - Pre & Post sales:
- Provide on-site support or field testing on the request of Webfleet Solutions Customer Support or Development management for very complex technical issues.- Assist the Webfleet Solutions organization and key partners in resolving complex post sales technical issues or escalated situations.- Support Key Account Managers in sales meeting with large and corporate customers. Validate the technical solution proposed to customers.
Support the sales and marketing team:
- Provide support to sales colleagues during the pre-sales and post-sales cycles including tender preparation and response.- Manage customer trials of WEBFLEET and associated partner products. Working with sales colleagues to provide ROI case and summarise data captured.- Support colleagues to analyze complex customer technical requirements and make recommendations during pre-sales cycle.- Provide technical expertise to customers implementation design, initial installation roll-out and configuration of Webfleet Solutions products in large fleets.- Monitor product roll-out in large fleets and take corrective actions to guarantee smooth implementation in large customer environments.- Advise large customers in the setup of customer’s internal product support strategy to ensure compatibility with Webfleet Solutions Customer Support processes and procedures.- Collaborate with the people above to deliver national events/trade shows for prospects, customers and partners.- Responsible for all product demonstration hardware and displays for trade shows and events.- Work collaboratively with other region’s Sales Engineers and act as representative of the Iberia team being able to travel quarterly to our European offices.
Software & Hardware Integration- Recruiting new partners/integrators and providing them initial training about hardware and WEBFLEET products functionalities.- Assisting partners with knowledge on communication methods such as GPRS, 3G, 4G, Bluetooth and NFC/RFID.
**Who are you?**- You have a bachelor degree and excellent communication skills.- A proven background in software and hardware support.- Understanding of electronics and vehicle wiring/electrics.- Experience within the telematics industry is a plus.- A positive and pro-active attitude towards tackling complex post-sales issues.- 100% committed to supporting the business achieve its sales objectives.- Experience of managing large customer projects from pre-sales to implementation.- Able to work autonomously with little supervision.- Proficient in Microsoft PowerPoint, Excel, Word and Project tools- Native Spanish speaker and fluent in English. Portuguese is a plus.
**Let’s not forget the good stuff**- Birthday off and volunteering time off.- Chance to work abroad for 40 working days per year.- Additional health and dental insurance.- 100% employer funded pension scheme.- Lunch or childcare vouchers.- Unlimited access to LinkedIn Learning.- Free English and Spanish lessons.- Employee Assistance Program.- Company car.
**Who are we?**
Webfleet Solutions is part of Bridgestone Europe NV/SA (“Bridgestone”), a subsidiary of Bridgestone Corporation, a global leader in tyres and rubber building on its expertise to provide solutions for safe and sustainable mobility.
