Api Solution Engineer
hace 4 días
**About the job**:
- The Red Hat Engineering team is looking for a API Solution Engineer to join us in Spain. In this role, you will ensure the success of our customers as they deploy their APIs on the Red Hat 3scale API Management platform. You will proactively lead implementation projects covering a wide variety of API architectures for high-profile launches. You will work on many levels in this challenging role: from high level architecture conceptualization, through coding implementation, together with project management, training, and product support. You will work closely with many associates in Red Hat from commercial sales, technical presales, and product engineering teams. Successful applicants must reside in a country where Red Hat is registered to do business.**What you will do**:
- Understand customer pain points and requirements, then design, recommend, and implement solutions
- Communicate effectively with a diverse customer audience, including CTOs, developers, designers, project managers, and documentation specialists
- Create solutions based on a wide variety of building blocks, e.g., 3scale’s REST API, 3scale APIcast gateway running on an OpenShift Operator-based installation on AWS, migrations scripts written in Ruby, dynamic developer portals using Liquid markup, CSS styles, and JQuery
- Deliver reactive technical support
- Contribute to the knowledge base of support resources
- Build a solid community of passionate customers
- Collaborate with peers across the Red Hat organization to triage and resolve technical issues
- Contribute solutions to the product any one of code, documentation, and blog posts
- Collaborate with your team to develop tools that aid your daily tasks and help improve the product experience
**What you will bring**:
- 3+ years of experience as a software engineer or a similar role
- Knowledgeable in common Internet technologies and protocols (HTTP, SSL, OAuth, REST, JSON, XML, etc), understanding the pros and cons of each
- Solid organizational skills to balance numerous, reactive, interrupt-driven tasks with parallel, multi-week projects
- Problem solving skills, ability to assess a problem and determine an effective course of action to design solutions using Red Hat 3scale API Management
- Confident communication and presentation skills in English
- The following are a plus:
- 2+ years of experience in a customer support or implementation consultant role
- Understanding of Software-as-a-Service (SaaS), multi-tenant solutions as compared to on-premise software
- Practical experience with HTML, CSS, JavaScript
- Familiarity with NGINX or other reverse proxies
LI-REMOTE #LI-PN1
**About Red Hat**:
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