Campus Experience Services

hace 1 semana

Madrid, España IESE Business School A tiempo completo

**MISSION**:Act as the “experience delivery engine” for IESE’s events and program coordination, managing resources in an effective and cost-efficient way to provide on time, personalized and responsive services that contribute to deliver excellent experiences.

**RESPONSIBILITIES**:
Assist with the design, planning and management of client’s events and program coordination:
**1. Event management** & **Program coordination** that includes:

- Program Delivery and Student’s Support: badges, seating charts, team rooms, lunch arrangements, etc.
- Events management: production of materials (foams, screens, posters, html etc.); speakers management, follow up, agenda and gifts; support press needs; design event & costumer journey;
- Projects involvement: portfolio of social activities providers (hotels & restaurants); gifts to participant; support in catering, IT, audiovisuals and facilities;
- Budget and calendar control and follow up; event production & program delivery and closing (satisfaction survey, thank letters, statistics, audiovisuals material, etc.).***

2. Participate in a wide array of **projects** such as:

- Homogenize processes to identify synergies, best practices and efficiencies.
- Develop a centralized database to achieve cost-effectiveness and time saving.

**REQUIRED SKILLS**:

- Client focused serving both internal and external clients
- Flexible, able to act under pressure and to learn and adapt to new scenarios
- Team building and team working
- Able to multi-task
- Detail oriented
- Fluent English and Spanish preferred
- Basic notions of protocol
- Organization and prioritization: knowing how to manage and coordinate efforts to achieve short-term objectives; analyze the situation to prioritize.

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