Customer Service Retail
hace 1 día
Headquartered in Barcelona and founded in 1964, Pronovias Group is the first global bridal group shaping the future of our industry for every bride.Our team, with around 1.000 employees, is united by a shared passion and motivation to make each woman truly happy.We are a group of pioneering bridal brands, each known for the creativity of our innovation: Pronovias, Vera Wang Bride, St Patrick, White One, Nicole and Ladybird.The Group’s bridal and eveningwear dresses are sold in more than 105 countries through a network of 100 stores and more than 4,000 points of sale.You are invited to experience for yourself the magic of bridalWe at PRONOVIAS GROUP, Global leader in the Bridal industry, are currently looking for a professional and talented Store Operations Specialist to join our Retail Store Operations Team in our Barcelona HQ. Principal functions: Act as the main contact of the stores, either by phone, electronically or personally, acting as a link with the different corporate departments.Monitoring of the management of shipments both to own stores and to international franchises, from preparation to final delivery.Manage the opening and closing of stores, entry of orders for non-salable material, product and their shipment, as well as change of address, entry of returns, blocking of merchandise and collection management.Process orders, requests and petitions (Product replenishment, non-salable, office supplies, Express orders, raw materials, among others).Prepare and distribute activity reports for managed stores.Work together with the Commercial Manager Area reporting all kinds of cases identified in the stores.RequirementsAt least 2-5 years of work experience in B2B Customer Service within the fashion industry.French and Italian speaker (Proficiency or advanced), an extra language will be a plus.Excellent knowledge of the Microsoft Office Package, specially on Excel. knowledge in ERP's will be a plus.Strong client-facing and communication skills.Team player; enthusiastic, accurate and commercially oriented.Hands-on mentality and a proactive attitude towards work.Customer service orientation and passion for the Bridal Industry.Experience in receiving incoming calls and making outgoing calls.Organizational and multitasking skills, proactive and decisive attitude, used to teamwork. WHAT DOES PRONOVIAS GROUP OFFER? Ethical workplace environment that embraces the diversity that makes us special. Having to opportunity to join our CSR strategy focused on women empowerment, environmental sustainability, and community impact.Possibility to join our flexible remuneration plan which includes health insurance, transport tickets, nursery school tickets and training related to our business.Company canteen with subsidized meals and breakfasts.Team building activities to promote our companies' values: respect, innovation. empowerment, performance driven and teamwork.Private parking and company shuttle bus.If you fit with all the requirements and PRONOVIAS GROUP's values, do not hesitate to apply to this role
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German speaking Customer Service Advisor
hace 1 semana
España Language Matters A tiempo completoA well-known company within the fashion industry is looking for a bright German speaker to join them on their ride in maintaining outstanding customer service worldwide! As a German speaker, you will be involved in an enjoyable, vibrant team, where no days are the same.This role is remote-based anywhere in the UK. Within your role, you will be in charge of...
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French Customer Service
hace 1 semana
España Customer Labs A tiempo completoAbout BarcelonaBarcelona is home to many great artists and painters, making it a vibrant city for art lovers. The city's most famous cultural masterpiece is Gaudi's "Sagrada Familia," a unique example of modern architecture.If art and culture aren't your preference, you can enjoy one of Barcelona's sandy beaches, just a short walk from the city center, and...
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Dutch Customer Service
hace 6 días
España Customer Labs A tiempo completoReference: WEBAAbout BarcelonaBarcelona is home to many great artists and painters, so you will always have plenty of art to discover. The city's most famous cultural masterpiece is Gaudi's work, the great cathedral "Sagrada Familia," which is one of the unique styles of modern architecture.If you are not too fond of art and culture, you can spend the day on...
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Customer Service
hace 5 meses
España RAS Interim A tiempo completo**CUSTOMER SERVICE: ¡Eleva la Excelencia y Contribuye a una Experiência Inigualable!**: En **RAS STAFFING**, especialistas en unir talentos excepcionales con empresas de primer nível, estamos en búsqueda de un/a **CUSTOMER SERVICE** para incorporarse a un equipo dedicado a proporcionar una experiência de cliente de calidad superior, en una importante...
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Customer Service Director
hace 1 semana
España Randstad Es A tiempo completo¿Tienes experiencia dirigiendo equipos grandes? ¿Te gustan los retos y la mejora en la atención al cliente? Si tienes conocimientos de herramientas CX y NPS, buscamos un director para gestionar el área de Customer Service, tanto la parte On-Street, como Off-Street.Our ClientEmpresa de más de 50 años, pioneros en la gestión de infraestructura de...
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Dutch Customer Service
hace 4 semanas
España Recruit4Work Sl A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for customers service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the...
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Customer Service Representative
hace 1 semana
España Werfenlife SA. A tiempo completoThe Customer Service Representative is responsible for day-to-day order management, including receiving customer orders, cleansing orders, removing order blocks, processing change requests, resolving customer complaints, answering customers’ questions via different communication channels such as phone or e-mail, and managing order releases. This role works...
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Customer Service Manager
hace 3 semanas
España Motorpoint A tiempo completoWho are we? We are Motorpoint, the UK's leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do). You will be joining Motorpoint during a very exciting time, as...
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German Customer Service
hace 7 días
España Recruit4Work SL A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...
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Customer Service
hace 1 día
España ARJ BUSINESS ADVISORY SL A tiempo completoDesde ROR Operador de Transportes estamos en búsqueda de Customer Service para el departamento de Tráfico. - Recepción de las solicitudes de servicios. - Grabación de las solicitudes en el sistema, a excepción de las matriculas. - Recepción de incidencias de nuestra empresa y transmitirlas al cliente. - Recepción de incidencias del cliente y...
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Customer Service con Francés
hace 1 semana
España CRUMA CONSULTORES EN RECURSOS HUMANOS A tiempo completo**Descripción**: Importante industria, ubicada en Sant Quirze del Vallés con presencia en el mercado nacional e internacional, busca **CUSTOMER SERVICE / ADMINISTRATIVA COMERCIAL** **Imprescindible: Francés nativo / Negociación** En dependencia del Director de Customer Service, sus funciones se orientarán hacia la atención y soporte al mercado...
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Customer Service Representative
hace 6 días
España Recruitment Apple Lovers A tiempo completoRecruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service. We are currently seeking a Customer Support Representative to join our Spanish team. The...
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Customer Service Retail
hace 3 días
España Pronovias A tiempo completoPronovias GroupHeadquartered in Barcelona and founded in 1964, Pronovias Group is the first global bridal group shaping the future of our industry for every bride.Our team, with around 1,000 employees, is united by a shared passion and motivation to make each woman truly happy.We are a group of pioneering bridal brands, each known for the creativity of our...
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Customer Service Executive
hace 6 días
España PUMA A tiempo completoYOUR MISSION The Customer Service Executive will execute the “Order to Cash Process” in the Area and Countries according to Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales strategy. ENSURE BEST SERVICE TO PUMA CUSTOMERS: You...
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Customer Service
hace 6 días
España Giesecke+Devrient A tiempo completo**En un mundo que cambia rápidamente, se necesita un espíritu pionero para crear tecnología fiable. Hacemos posible la conectividad segura para miles de millones de personas en todo el mundo. En Giesecke+Devrient, desempeñará un papel clave en la realización de la transformación digital.** En **G+D**, líderes en SmartCards y Secure Payment elements,...
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Customer Service Manager
hace 1 semana
España MCR International A tiempo completoLO-2410-352CUSTOMER SERVICE MANAGERMADRID ¡Únete a un equipo en crecimiento como nuestro próximo/a Customer Service Manager! ¿Tienes habilidades para liderar, apoyar y desarrollar equipos en entornos de atención al cliente? Estamos buscando un/a Customer Service Manager que se sume a una empresa líder en su sector, con el reto de fortalecer el equipo...
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RETAIL - Stock Controller
hace 6 días
España Retail Search Srl A tiempo completoA PARTIRE DA: 19/09/2024POSIZIONE: RETAIL - Stock ControllerRETRIBUZIONE ANNUA LORDA:SETTORE DI APPARTENENZA: RetailDESCRIZIONE AZIENDAWE ARE LOOKING FOR A STOCK CONTROLLER, WHO WILL HAVE FOR MISSION, IN COLLABORATION WITH HIS MANAGER, THE STOCK MANAGEMENT, ITS OPTIMIZATION AND THE FOLLOWING AND THE RECEPTION OF DELIVERIES.PROFILO DEL CANDIDATO IDEALEYOUR...
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Customer Service Manager
hace 6 días
España Affinity Petcare SA A tiempo completoWe are seeking a Customer Service Manager for the Specialty Direct Distribution area in Spain, Italy, and France (pet shops, vets, garden centers, etc.). This position will oversee four coordinators and manage a team of 30 people, reporting to Affinity’s Global Customer Service Manager.The person will be responsible for market development and business...
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Customer Service Manager
hace 1 semana
España Affinity Petcare A tiempo completoYour Role We are seeking a Customer Service Manager for the Specialty Direct Distribution area in Spain, Italy, and France (pet shops, vets, garden centers, etc.). This position will oversee four coordinators and manage a team of 30 people, reporting to Affinity’s Global Customer Service Manager. The person will be responsible for market development and...
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Customer Service
hace 7 días
España CornerJob A tiempo completo**Descripción y responsabilidades**: Eurofirms busca un/a Customer Service de atención al cliente para importante empresa alimentaria ubicada en Mequinenza. La persona seleccionada realizará las siguientes funciones: - Administrar la cartera de clientes de acuerdo con los procedimientos de la empresa y las expectativas del cliente. - Maximizar la...