Operations Associate
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Operations Associate
We are seeking a highly skilled Operations Associate to join our team.
Job Description
As an Operations Associate, you will be at the heart of our publisher operations: onboarding new publishers, monitoring performance across our portfolio, and ensuring our data— and the decisions built on it—can be trusted.
Responsibilities
- Own the creation and ongoing maintenance of ads.txt / app-ads.txt files for each publisher, aligned with their demand stack and DSP requirements.
- Support technical setup of new publishers: ad tags, header bidding configuration, and QA before go‑live.
- Assist the Business Development team with new‑publisher onboarding and keep the new‑business pipeline data accurate and up to date in our CRM.
- Support adoption of our sales tools and processes across the region.
- Monitor daily performance across multiple publishers (impressions, fill rate, CPM, CTR, viewability, revenue) against targets.
- Identify underperformance early, diagnose root causes, and make or recommend adjustments to improve results.
- Troubleshoot delivery and discrepancy issues with internal teams and external partners.
- Audit our internal dashboards regularly to ensure data accuracy and completeness; elevate anomalies quickly.
- Produce clear, accurate performance reports for publishers and internal stakeholders.
- Surface insights and trends that inform commercial and product decisions.
Qualifications
- Strong interest and knowledge of the ad‑tech universe.
- Proficiency with office productivity tools and ability to quickly adapt to new software and systems.
- Experience working with publishers is required; experience at a demand‑side partner or other demand‑side company is a strong plus.
- Proficiency in ad serving platforms.
- Commitment to maintaining confidentiality regarding company and employee information.
- Strong analytical skills, ability to identify trends and make data‑driven decisions.
- Fluent in English.
Benefits
- Hybrid work model from our Barcelona office (3 days at the office / 2 days remote).
- Remote working during August.
- Real ownership from week one, with structured onboarding and mentorship from senior operators.
- A clear growth path.
- Front‑row exposure to a fast‑scaling company working with leading publishers.
- Paid team lunch every week.
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