Bilingual Team Leader

Hace 1 semana

Madrid, España Ignite. Jornada completa
Ignite in Villamayor, Salamanca, seeks a dynamic bilingual Team Leader to oversee a 24/7 medical assistance contact center. You will mentor agents, monitor KPIs, and ensure exceptional service standards across international partnerships.
You will manage real-time operations, coordinate with global clients, and lead performance reviews while maintaining a strict on-site presence. Fluency in Spanish and English is required.