Fintech Support Specialist

SupportYourApp is seeking an L1 Customer Support Specialist to handle incoming tickets, follow defined SLAs, and document technical details for a FinTech SaaS client. You will collaborate with product teams, gather issue details, and maintain customer communications with a proactive, ownership-driven approach. You will work remotely within the EU, support...

Infront in Madrid is seeking a Client Service Specialist to become a trusted partner for professional clients, including banks, brokers, and financial institutions, using our cutting‑edge trading and market data solutions.You’ll resolve complex issues, own cases end‑to‑end, and collaborate with Product, Dev, Ops, Sales and Account teams to...

SupportYourApp is seeking an Application Support Specialist to manage Zendesk tickets, provide first responses, collect issue details, and perform basic troubleshooting. You will escalate complex issues to L2, QA, and product teams while coordinating changes with internal stakeholders. This role offers fully remote work within the EU, English-language...

Ein innovatives FinTech-Unternehmen in Palencia sucht einen engagierten Mitarbeiter (m/w/d) zur Bearbeitung von Leasing- und Finanzierungsanträgen. Die Rolle umfasst die Kundenbetreuung über den gesamten Leasing-Lebenszyklus und die Koordination mit externen Partnern. Ein hoher Kundenfokus und ausgezeichnete Kommunikationsfähigkeiten sind erforderlich....

Perk is seeking a proactive Customer Care specialist to support customers on technically complex fintech and accounting software issues. You will resolve incidents, collaborate with cross-functional teams, and act as a go-to internal resource on how the software operates in practice.You will handle inquiries across Germany, Switzerland, and the rest of...

SupportYourApp is seeking an Application Support Specialist to manage Zendesk tickets, provide first responses, collect issue details, and perform basic troubleshooting. You will escalate complex issues to L2, QA, and product teams while coordinating changes with internal stakeholders. This role offers fully remote work within the EU, English-language...

Woolsocks is seeking a Barcelona-based Customer Support Specialist to join a dynamic, fintech-focused team.You will handle inquiries across channels, resolve issues, and contribute to process improvements.The role offers a competitive salary, a bonus potential, 23 vacation days, an office in the heart of Barcelona, team activities, and an international,...

Uplift People Consulting is seeking a Customer Service Specialist – L1 in Madrid to support customers using a global card issuing and embedded finance solution. You will handle onboarding and day-to-day product usage, resolve queries and escalate complex cases to L2/L3 as needed. In this fast-growing fintech environment, you will work with cross-functional...

Woolsocks - The money app is seeking a Barcelona-based Customer Support Specialist to deliver exceptional experiences across channels and manage incoming tickets. You will escalate issues to the right teams and contribute to improving our support processes across markets.You will be part of a friendly, international team in a fast-growing fintech...